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Apollo RV Winter 2018/19

Motorhome Fleet overview for rentals starting between 01.11.2018 and 31.03.2019

Rental Company:

Super-Saver-PLUS

  • 10 Million EUR Supplemental Liability Insurance
  • CDW/ VIP Liability Limitation
  • Reimbursement of the deductible
  • Local taxes on prepaid / included features and options
  • additional driver(s)
  • Introduction to the Motorhome
  • Camping Equipment (personal kits)

Super-Inclusive-PLUS

Included in the Super-Saver-PLUS package:

  •  
  • Unlimited Miles
  • Preparation Fee
  • Child Safety Seat/Booster Seat (on request)
  • Camping chairs and Camping Table
  • Initial Fill of Toilet Chemicals
Compare the Packages

Campervan US TOURER
Day
Night
sleeps: 3 ErwachsenerErwachsener
Maximum for 2 Adults and 1 Child Bed sizing:
  • Double Bed: approx. 1,80 x 1,50 m
  • Folding Mattress: approx. 1,50 x 0,50 m
Measurements:
  • Length: approx. 6,10 m
  • Width: approx 2,10 m
  • Exterior Height: approx. 2,90 m
  • Interior Height: approx. 1,90 m
Equipment:

Air Conditioning, Heat, Radio with CD-Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Back-up Camera, 2 Flame Gas Stove, Oven, Microwave, Refrigerator with Freezer, Warm Water Sink, Shower/Toilet, TV/DVD Player, Awning, No Availability to install a Child Safety Seat

Tank sizes:
  • Fuel Tank: approx. 91 Liters
  • Fresh Water Tank: approx. 140 Liters
  • Waste Water Tank: approx. 86 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Pioneer C25 (22-25 ft)
Day
Night
sleeps: 5 ErwachsenerErwachsener KindKind
Maximum for 4 Adults and 1 Child Bed sizing:
  • Cabover Bed: approx. 2,40 x 1,40 m
  • Double Bed: approx. 2,00 x 1,40 m
  • Dinette: approx. 1,90 x 1,20 m
Measurements:
  • Length: approx. 6,70 - 7,60 m
  • Width: approx 2,60 m
  • Exterior Height: approx. 3,30 m
  • Interior Height: approx. 2,10 m
Equipment:

Air conditioning, Heater, Radio with CD-Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Back-up Camera, 3 Burner Gas Stove, Oven, Microwave, Refrigerator with Freezer, Warm Water Sink, Shower/Toilet , TV/DVD Player, Awning, Availability to install 1 Child Safety Seat

Tank sizes:
  • Fuel Tank: approx. 208 Liters
  • Fresh Water Tank: approx. 151 Liters
  • Sewage Water Tank: approx. 91 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Sunrise Escape C27 (25-27
Day
Night
sleeps: 5 ErwachsenerErwachsenerErwachsenerErwachsener
Maximum for 4 Adults and 1 Child Bed sizing:
  • Cabover Bed: approx. 2,40 x 1,40 m
  • Double Bed: approx. 2,00 x 1,50 m
  • Dinette: approx. 1,70 x 1,10 m
Measurements:
  • Length: approx. 7,60 - 8,20 m
  • Width: approx 2,60 m
  • Exterior Height: approx. 3,40 m
  • Interior Height: approx. 2,10 m
Equipment:

Air Conditioning, Heat, Radio with CD Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Back-up Camera, 3 Flame Gas Stove, Oven, Microwave, Refrigerator with Freezer, Warm Water Sink, Shower/Toilet, TV/DVD Player, Awning, Availability to install 1 Child Safety Seat

Tank sizes:
  • Fuel Tank: approx. 208 Liters
  • Fresh Water Tank: approx. 167 Liters
  • Sewage Water Tank: approx. 132 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Eclipse Camper C30 (28-31
Day
Night
sleeps: 5 ErwachsenerErwachsenerErwachsenerErwachsener Kind
Maximum for 4 Adults and 1 Child Bed sizing:
  • Cabover Bed: approx. 2,40 x 1,40 m
  • Double Bed: approx. 2,00 x 1,50 m
  • Dinette: approx. 1,70 x 1,10 m
Measurements:
  • Length: approx. 8,50 - 9,40 m
  • Width: approx 2,60 m
  • Exterior Height: approx. 3,40 m
  • Interior Height: approx. 2,10 m
Equipment:

Air Conditioning, Heat, Radio with CD-Player, 12-Volt Outlet, Walk through between Driver Cab and Living Area, Back-up Camera, 3 Flame Gas Stove, Oven, Microwave, Refrigerator with Freezer, Warm Water Sink, Shower/Toilet, TV/DVD-Player, Awning, Availability to install 1 Child Safety Seat

Tank sizes:
  • Fuel Tank: approx. 208 Liters
  • Fresh Water Tank: approx. 167 Liters
  • Waste Water Tank: approx. 132 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
US Wanderer C33 (30-33
Day
Night
sleeps: 6 ErwachsenerErwachsenerErwachsenerErwachsener KindKind
Maximum for 4 Adults and 2 Children Bed sizing:
  • Cabover Bed: approx. 2,40 x 1,40 m
  • Double Bed: approx. 2,00 x 1,50 m
  • Dinette: approx. 1,80 x 1,10 m
  • Sofa: approx. 1,50 x 1,10 m
Measurements:
  • Length: approx. 9,10 - 10,00 m
  • Width: approx 2,60 m
  • Exterior Height: approx. 3,40 m
  • Interior Height: approx. 2,10 m
Equipment:

Air Conditioning, Heat, Radio with CD-Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Back-up Camera, 3 Flame Gas Stove, Oven, Microwave, Refrigerator with Freezer, Warm Water Sink, Shower/Toilet, TV/DVD Player, Awning, Availability to install 1 Child Safety Seat

Tank sizes:
  • Fuel Tank: approx. 208 Liters
  • Fresh Water Tank: approx. 167 Liters
  • Waste Water Tank: approx. 132 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Elite Traveller A31 (31
Day
Night
sleeps: 5 ErwachsenerErwachsenerErwachsenerErwachsenerErwachsener
Maximum for 5 Adults Bed sizing:
  • Double Bed (back): approx. 1,90 x 1,50 m
  • Cabover Double Bed: approx. 2,00 x 0,80 m
  • Dinette: approx. 2,10 x 1,10 m
  • Sofa: approx. 1,50 x 1,00 m
Measurements:
  • Length: approx. 9,40 m
  • Width: approx 2,60 m
  • Exterior Height: approx. 3,70 m
  • Interior Height: approx. 2,00 m
Equipment:

Air Conditioning, Heat, Radio with CD-Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Back-up Camera, 3 Flame Gas Stove, Oven, Microwave, Refrigerator with Freezer, Warm Water Sink, Shower/Toilet, TV/DVD Player, Awning, No Availability to install a Child Safety Seat

Tank sizes:
  • Fuel Tank: approx. 283 Liters
  • Fresh Water Tank: approx. 242 Liters
  • Waste Water Tank: approx. 155 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.

Apollo RV Rental Locations

Location:
State: Adress: Airport Code:
Denver Colorado 3280 Chambers Road, Aurora, 80011
800-370-1262
DEN Details
Las Vegas Nevada 5837 Boulder Highway, Las Vegas, 89122
800-370-1262
LAS Details
Los Angeles California 8559 Artesia Boulevard, Bellflower, 90706
800-370-1262
LAX Details
New York / Newark New Jersey 2019 NJ-35, South Amboy, 08879
800-370-1262
EWR Details
Orlando Florida 2525 Frontage Rd, Davenport, 33837
800-370-1262
MCO Details
San Francisco California 14273 Washington Ave, San Leandro, 94578
800-370-1262
SFO Details
Seattle Washington 4914 Pacific Highway East, Fife, 98424
800-370-1262
SEA Details

Packages of Apollo RV

 Super-Saver-PLUS
Super-Inclusive-PLUS
Unlimited Miles
Insurances
10 Million EUR Supplemental Liability Insurance
CDW/ VIP Liability Limitation *
Reimbursement of the deductible **
Other Inclusions
Local taxes on prepaid / included features and options
additional driver(s)
Introduction to the Motorhome
Camping Equipment (personal kits)
Preparation Fee
Child Safety Seat/Booster Seat (on request) ***
Camping chairs and Camping Table
Initial Fill of Toilet Chemicals
  • * In case of an accident or damage to the vehicle a deductible of USD 1.500 plus an administration charge of USD 75 will be charged on location.
  • ** The deductible of USD 1.500 that must be paid at the rental location in case of a claim will be reimbursed by HanseMerkur Reiseversicherung AG upon your return home. Detailed information pertaining to this can be found in the rental terms and conditions - Insurance Coverage.
  • *** Please check the vehicle description if a Child Safety Seat/Booster Seat can be installed. Apollo offers Child Safety Seat and Booster Seat rentals for children 2 - 8 years of age. Children under 2 years of age are not allowed to travel in the vehicle. The Child Safety Seat/Booster Seat has to be reserved at the time of booking. Please state the age and weight of all children needing a Child Safety Seat/Booster Seat. The cost for rental with the Super Saver PLUS packet is USD 40 per rental (payable on location, plus local taxes and fees).

Apollo RV Specials


Apollo RV One-Way Fee price list

Price in US-$

Rental period: 01.04.2018 to 31.03.2019

Price Calculation
The price calculation is determined by the applicable flex-rate for your pick-up date at the time of booking. The effective price on your pick-up date is decisive for the first 7 days. For longer rentals, all days will be calculated according to the applicable flex-rate of the 8th day (or 15th day, etc.). The pick-up and drop-off days are calculated as one day (i.g. only the rental nights are counted just like with hotel bookings). Which flex-rate will be applicable for your desired vehicle model can be determined by means of a computation for your planned rental duration. The flex-rate depends on supply and demand and is re-calculated and updated weekly (Mondays) by the rental company. IMPORTANT for bookings with flex-rates: Any changes to the booking will result in the cancellation of the existing booking and a placement of a new booking with current prices. The following changes will require a new booking:

- Date change of the pick-up or drop-off day
- Change of the pick-up or drop-off location
- Change of the vehicle type
- Name change
Cancellation Fees
Cancelling a confirmed motorhome reservation results in a cancellation fee. All motorhome bookings are subject to the cancellation fees outlined in the terms and conditions found here: GTC


TRANSLATION OF THE TOUR OPERATORS CANCELLATION FEES:
Cancellation Fees are determined by the number of days prior to vehicle pick up that a cancellation is made.
30+ days before pick-up: 25%
29–22 days before pick-up: 30%
21–15 days before pick-up: 40%
14–10 days before pick-up: 55%
9-7 days before pick-up: 75%
6-3 days before pick-up: 80%
2-0 days before pick-up: 85%

Cancellation after the pick-up date will be considered a "no-show" and be subject to a 100% cancellation fee
Not included in the Flex-rates
- Transfer to/from the rental location
- Fees for camping equipment USD 60 per person (included in the Super-Inclusive-PLUS packet)
- One-way fee (if not included in a special)
- Fuel, propane gas
- Local taxes and fees for all charges paid at the rental location
- Fees for attendance of the Burning Man Festival (27.08.-03.09.18): Pick-up in San Francisco, USD 1.000; for all other locations, USD 700. These fees are payable at the rental location and are subject to local taxes and fees. Attendance of the Burning Man Festival has to be registered at the time of booking.
- Colorado Road Safety Fee of USD 2 per day (max. USD 90) for pick-up in Denver (included in the Super-Inclusive-PLUS packet)
- "New Jersey City Tax” of USD 5,- per day (maximum USD 140,-) for pick-up in New York / Newark
- Preparation Fee USD 175, payable at the rental location (included in the Super-Inclusive-PLUS packet)
Additional Miles
There are no free miles included in the Super-Saver-PLUS packet.
You can book your vehicle with free miles which is cheaper than paying for them at the rental counter.

Addtitional mile packages with 500 miles each can be booked in advanced (not available on location). There are no refunds for unused miles.

If you do not book a mileage package or go over the prepaid number of miles, the rental company will bill you at a rate of (currently) USD 0.40 per mile plus tax.
Transfer
The cost for the transfer is not included in the rental price. Apollo does not offer a Transfer.
Camping Equipment
optional, payable on location: USD 60 per person (personal kits)
One-way Rentals
One-way rentals(= pick-up at location "A" and drop-off at location "B") within the USA are possible with advanced request/booking for an additional fee.

The One-way fee is payable on location at vehicle pick-up.

Please note: Local taxes and fees apply for all amounts paid in USD on location.
Preparation Fees
USD 175 per vehicle, payable on location.

Included in the Preparation Fee:
  • Camping Equipment
  • Initial cleaning
  • First fill of Propane (may be returned empty)
The Preparation Fee is included in the Super-Inclusive-PLUS packet.
Local Taxes
For all amounts which will have to be paid in USD at the rental counter, local sales taxes of 10% will apply.
Insurance
A basic insurance (deductible of USD 1500 plus an administration fee of USD 75 per incident), is included in the rental price. An additional liability insurance of 10 Million Euro is also included. It is not necessary to purchase additional insurance at the rental location.

Covered are damages from accidents (also on Camp grounds, parking places, and at gas stations), vehicle theft, fire, and vandalism.

Not covered are:
  • Damages that are caused due to the disregard of the rental agreement (f.e. driving on gravel, forest , and non-public roads, driving into Death Valley during 15. June through 15 September)
  • Damages caused due to gross negligence or unlawful use of the vehicle
  • Damages incurred due to the influence of alcohol, drugs, medications, and other controlled substances
  • Damage caused by an unauthorized, non-registered driver
Also not covered are damages caused by a roll-over accident not caused by a third party, water damage, loss or damage of personal belongings and property, damage incurred due to usage of the wrong fuel, damges caused due to freezing of the vehicle.

HanseMerkur Reiseversicherung AG will reimburse you for the deductible withheld from you once you return home! The administration fee is not refundable.

Course of Action in Case of an Accident:
It is important that the following steps will be strictly adhered to in case of an accident:
  • Immediate notification of the police and the creation of a police report if any third party is involved, or vandalism occurred
  • Immediate notification of the rental company
  • Creation of a signed damage report by the rental company upon return of the vehicle
  • Request of a final bill of the claims settlement (which might not be created until after your departure)
To receive reimbursement of your deductible, please send the following documents in their entirety to this address:
HanseMerkur Reiseversicherung
Siegfried-Wedells-Platz 1
20354 Hamburg
  • Damage- and police report
  • Copy of the rental agreement
  • Proof of payment of the security deposit (payment receipt or credit card print-out showing the charge)
  • Final bill of the claims settlement
  • FTI reservation number and booking confirmation
Under the following circumstances the reimbursement of the deductible is not possible:
  • Damages caused due to disregard of the rental terms & conditions
  • Damages caused due to improper handling of the rental vehicle
  • Damages caused due to gross negligence, being unconscious, or being under the influence of alcohol/medications/drugs
  • If the vehicle key is lost or damaged
  • Damages to the vehicle interior
  • Damages to the awning
  • Damages to kitchen appliances, multi-purpose devices (audio-, video-, telecommunication devices including accessories)
  • Damages to the Navigation system and/or similar traffic guidance systems
  • Personal belongings which have been damaged due to an accident-, were stolen from the rental vehicle-, or have gotten lost from the rental vehicle
  • Follow-up costs such as for hotel stays, telephone, or towing
  • Damages which have been excluded from the vehicle insurance by the rental company.
Security Deposit
The security deposit of USD 1500,- plus USD 30,- administrative charges has to be rendered with a valid credit card. Prepaid credit cards, personal checks, or cash are not accepted.
The deposit amount will be charged to your credit card at vehicle pick-up. The secuity deposit is payable per incident or occurence. In case of further damages to the rental vehicle or property of a third pary, a subsequent security deposit will be charged to you for the remaining rental days, in order to cover any deductible that may arise from any additional future accidents.

Due to exchange rate fluctuations it is possible that a slight (non-refundable) difference between the security deposit rendered and the refund will occur; this amount cannot be requested for refund from the intermediary, tour operator, and/or travel agency.
Deductible
The deductible is independent from the question of fault and will be owed to the rental company by the renter. The deductible will be charged for each incident or occurrence.
Further Notices
All credit card charges are conducted in the American dollar. Due to exchange rate fluctuations it is possible that a slight (non-refundable) difference between the security deposit rendered and the refund will occur; this amount cannot be requested for refund from the intermediary, tour operator and/or travel agency.

The renter is responsible for all fees, duties, fines, and penalties which are incurred due to the usage of the rental vehicle, unless they arise from the rental company's actions. If you incur monetary fines for speeding, parking tickets, and/or undisclosed accidents/damages to the rental vehicle, the rental company will charge these costs plus a fee of USD 75,- to your credit card.

The insurances offered by the rental company do not include any carefree personal protection for bodily injuries and luggage; therefore it is strongly recommended that you purchase a travel accident, travel health, and baggage insurance.
Driver License
A valid national driver license (Class 3, EU Class B) is required for all rentals. In addition to the national driver license, an international driver license is recommended. All drivers have to have been in possession of their driver license for a minimum of 2 years. All drivers have to be present at the time of vehicle pick up.
Minimum Age
The minimum requirement is 21 years of age.
Additional Driver
Additional drivers can be registered at the rental location without extra charges. All persons, who will drive the rental vehicle, will have to be entered into the rental agreement. A valid driver’s license has to be presented at vehicle pick-up.
Required Documents for Vehicle Pick-up
In order to pick-up your vehicle, you will need the respective valid national driver license, the international driver license, a credit card, your passport, and the Voucher from FTI.
Vehicle Occupancy
Please note the maximum nunmber of people per vehicle, according to our specifications in the details of the vehicle fleet.
Minimum Rental Duration
10 day minimum
Main Driver/Declaration of all Persons at Booking
Please specify the main driver and all additional passengers traveling with you at the time of booking. The main driver will have to be present at the time of pick-up. Also, please note the instructions for maximum occupancy in each vehicle description.
Vehicle Equipment
First fill of gas, Water hose, waste-water hose, user manual, electrical cord, kitchen and camping equipment "vehicle kit" (broom and dust pan, dishes, silverware, bowls, pots, pans, etc.).

The Personal Camping Equipment is optional with the Super-Saver-PLUS packet. USD 60 per person payable on location (included in the Super-Inlcusive-PLUS packet)

The personal kit incluldes: Bed sheet, bed spread, pillow, towel, and dish towel.

Differences/deviations at particular rental locations are possible without advanced notice.
Extras, Generators
If you chose to operate the gasoline-powered generator, extra charges will accrue at USD 3 per hour or USD 5 per day (unlimited usage). The generator is installed in the vehicle, the usage of the generator will be payable on location.

The following Extras can be rented on location (depending on availability):
  • Personal Camping Equipment USD 60 per person (included in the Super-Inclusive-PLUS packet); bed sheet, blanket, pillow, towel, kitchen towel
  • Camping table, USD 20 per rental (inluded in the Super-Inclusive-PLUS packet)
  • Camping chair, USD 10 per rental (included in the Super-Inclusive-PLUS packet)
  • Child Safety Seat, Booster Seat, USD 40 per rental (only for children from 2 to 8 years, included in the Super-Inclusive-PLUS packet)
  • Naviagation System (GPS), USD 10 per day, max. USD 100 per rental
Reservation for these items (except for the Camping Equipment and the Generator) is recommend. All Extras are payable on location.
Child Safety Seats
Child Safety Seats for children 2 to 4 years of age i.e. under 40 lbs (approx. 18 kg), as well as booster seats for children up to 8 years of age, are mandatory in the USA. Apollo offers these items for rent at the rental location. Please check the vehicle owner’s manual if a child safety seat can be installed.
Children under the age of 2 are not permitted.
The rental is included in the Super Inclusive PLUS packet, for all other packets, USD 40 per rental (payable on location).
The child safety seats have to be reserved at the time of booking. Please state the weight and age of all children needing a Child Safety Seat.
Important: Children under the age of 2 are not permitted.
Driving Restrictions
Generally not allowed are
  • Driving on gravel, forest, and other non-public roads
  • Driving into Manhattan (New York City)
  • Driving into Mexico, Alaska, Yukon, Nowrthwest Territories, Newfoundland
  • Driving into Death Valley between 15.06.-15.09. due to extreme high temperatures.
Driving into Death Valley any other time is allowed, but this is done at your own risk. There will be no insurance coverage for this route.

The rental company offers a solution for electronically collected toll charges on various highways and bridges (i.e. Golden Gate Bridge in California, or the Homestead Extension on the Florida Turnpike), the so called PlatePass. You will be automatically enrolled. The toll stations register the vehicles and the toll fees will be charged to the credit card of the renter. Please visit the PlatePass website for a detailed list of your toll charges. If you do not agree to this procedure, it will be your responsibility to find a solution for payment of your toll fees. For more information please visit the following website: www.platepass.com
Winter Notices
Please note that the renter is responsible to the full extend for all damages caused to the vehicle due to under-cooling, frost, or freezing of tanks, warm water tank, and pipes. These costs are not covered by any insurance. Should temperatures below the freezing point be expected, all pipes, water and chemical tanks will have to be emptied. If freezing temperatures are expected, the rental company will already "winterize" the vehicle before your departure, to prevent freezing of pipes and tanks, by emptying them. "Winterized" means that all water is drained from tanks and no more water is allowed to be added to the fresh-water tank as also no water hook-ups are allowed to be used. There is NO more water available in the vehicle. The renter will have to use water from bought water bottles at his/her own cost for e.g. drinking water. Sinks, showers and toilets cannot be used anymore. The toilet, however, can partially be used as long as it is flushed with a windshield antifreeze; In the case of a deep freeze, even this is not possible anymore and public bathrooms will have to be used. It is the sole responsibility of the renter to "winterize" the vehicle i.g. return the vehicle in "winterized" condition, in the event that the vehicle was not "winterized" when picked-up due to a warmer climate or if the "winterization" was reversed during the trip. In case of violation of this rule, regardless of the prevailing weather conditions at the time of return, a fee will be charged to the renter. Please bear in mind when planning your route, that in some areas camping sites close during the winter and some roads, especially in the mountains, could be impassable due to poor weather conditions.
Rental Stations
Denver, Los Angeles, Las Vegas, San Francisco, Seattle, New York/Newark, Orlando
Hours of Operation
Monday to Friday: 09:00 - 16.30
Saturday: 9:00 - 12:00
Sundays: Closed

Holiday closings: 28.05., 04.07., 03.09., 22.11., 25.12.18, 01.01.19
Vehicle Pick-up
Apollo allows the pick-up of the rental on your arrival day. However, it is recommended that you spend the first night in the USA in a hotel
Vehicle pick-up is from Monday to Friday between 12:00 and 16:00, as also on Saturday between 9:00 to 11:00.
Vehicle Return
The vehicle return takes place Monday through Saturday between 09:00 - 11:00. If the vehicle is not returned to the booked rental location at the agreed upon time, Apollo RV will charge additional fees. USD 50 for the first hour, plus an additional USD 50 for the second hour. If the vehicle is returned 3 or more hours late, a fee of USD 300 will apply.
There are no refunds for unused rental times.

A change of the return location has to be authorized in advance by Apollo RV. A fee of at least USD 700 is applicable for changing the return location.

At the time of drop-off, the vehicles will have to be clean on the inside and the waste-water tanks will have to be emptied, otherwise a fee will be charged.
Model Guarantee - Vehicle Type
Apollo RV's policy is to provide you with the model reserved. In some instances, circumstances may require an upgrade to a larger sized motor-home to accommodate an immediate departure. The upgrade will be provided at no charge to you and with no further liability to Apollo RV; any additional costs such as increased fuel consumption, ferry trips, or similar, are the responsibility of the renter and will not be reimbursed by Apollo RV. This does not entitle the renter to withdraw from the booking and also does not grant the right for compensation. Even though all vehicles are equipped in a comparable manner, slight differences among vehicles can occur. All measurements and sizing specifications are approximate values and are based on the information provided to us from the rental company; all information is subject to change.
Final Cleaning
The rental company reserves the right to charge a cleaning fee for vehicles which are heavily soiled inside when they are returned. Toilets and waste water tanks have to be emptied.

Smoking is never allowed in the vehicle. Apollo RV will charge an addtional cleaning fee if this prohibition is disregarded.
Breakdown Assistance, Repairs
In case of accidents, problems, glitches or technical difficulties (even a flat tire!) you are required to immediately notify the rental company (they will provide you with more information and a toll free hotline phone number at the time of booking). Contracted repair locations are made available to you nationwide. Besides contacting the rental company (within 24 hrs), the renter is also responsible to notify the police immediately. No third party claims may be recognized. The police report will have to indicate the names and addresses of all parties involved, including any possible witnesses, and the license plate numbers of all vehicles affected. The renter has to present a detailed written report to Apollo RV even if the damage is only minimal.

IMPORTANT: If the renter omits the immediate notification and the rental company does not have the opportunity to take any remedial action, the right to possible reimbursement will terminate. If accidents are not reported (see above), the insurance coverage will expire.

Small repairs and necessary expenditures up to USD 100 can be done without the rental company's permission and will be reimbursed once the vehicle is returned. Repairs and expenditures above USD 100 will have to be approved in advance by the rental company (otherwise no reimbursement is possible). All repairs are generally refundable only against receipts - the ground rule is: Without a receipt, no refund!
Pets
Pets are not allowed in the rental vehicle, with the exception of a guide dog. This has to be registered at the time of booking.
Ferry Bookings
We suggest that you book any ferry rides well in advance and always for a 31ft. vehicle, in case you will be provided with a bigger vehicle than you reserved. We will be happy to place reservations for the Inside Passage on board the BC Ferries or the Alaska Marine Highway for you.
Important Notice
All provisions listed have been compiled in good faith for your information. This is an excerpt of the provisions provided by the rental company and further terms and regulations will become part of the rental agreement between you and the rental company. You will receive a comprehensive version of the rental terms and conditions of the rental company at the time of pick-up. We cannot take responsibility for any variances from this text to the latest updated version of the rental company’s rental terms and conditions.
Your Tour Operator
FTI Touristik GmbH, Landsberger Str. 88, 80339 München GTC

5 Simple Steps to Booking a Motorhome

1. Select a Motorhome Rental Company Pfeil

There are four major motorhome rental providers in the United States. You have the choice between Cruise America, El Monte RV, Road Bear, and Britz. These are all well established, renowned business with many years of experience in the motorhome rental industry.

2. Select your Travel Season Pfeil

The various packages and rates offered by the rental car company are divided into two rental seasons – Summer and Winter. In order to best research the motorhome possibilities, you need to select in which timeframe you would like to travel. Hint: There are several Early-Bird discounts! This means that the earlier you book, the better the specials (and availability).

3. Choosing your MotorhomePfeil

After you have decided on a rental company and travel season, it is time to select a vehicle. Choosing the right motorhome size is the most important part of a motorhome vacation! Remember that everyone needs their space. Packing the maximum number of people into a motorhome may spoil your dream vacation. We always recommend choosing a motorhome that sleeps more people than you are traveling with!

4. Choosing your Pick-Up and Drop-Off LocationsPfeil

When selecting your pick-up and drop-off locations it is always beneficial when they are the same. This increases the chances that the rental company will be able to confirm your reservation request and in addition they do not cary any extra fees.

Should you choose a pick-up and drop-off location that are not the same, please be aware that there will be an additional fee to be paid at the rental location known as a one-way fee. The further the locations are apart, the more costly this one-way fee becomes.

5. Choosing a Special Pfeil

Most rental companies offer special packages or discounts for certain rentals. Some of these include discounts for extended rentals of 21 days or more, others simply offer free extras like vehicle kits or navigational systems. Here its important too to book early, in order to save more!

Booking and Consulting Hotline

Buchungs- und Beratungshotline

Monday-Friday

10:00 to 19:00 CET

Saturday

10:00 to 14:00 CET

Flagge DE +49 - (0)30 - 707 93 40

Flagge CH +41 - (0)325 - 12 70 06

Flagge AT +43 - (0)720 - 51 59 75

Transfer and Transferhotels Apollo RV

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Valid for rentals starting between : 01.11.2018 and 31.03.2019

Apollo does not offer transfers. The renter will have to arrange it single-handedly. All information and terms regarding the transportation, transportation hotels, and early pick up option are subject to change during the season.

Rental Locations

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The map data is supplied by an independent, third party. Therefore we cannot guarantee the maps accuracy.