Rental Terms and Conditions - Saison 2022/23:
Helmets for a Driver and Passenger, saddlebags and security locks are included from all locations.
A perfect fitting for the rental helmet cannot be guaranteed. We recommend that you bring your own helmet.
The pick up date determines the pricing for the entire rental.
Rental prices are calculated based on 24 hour rental periods, starting with the pickup date and time of the vehicle. Even a slightly delayed vehicle return will result in late fees of USD 25 per hour.
Minimum Rental Duration: 2 Days** / 3 Days for One-Way Rentals
For the following special events, EagleRider applies a special event surcharge (to be paid at pick up):
For rentals originating Florida during the time frame 03.03.-12.03.23 (Daytona Bike Week) and during the time frame 13.10. - 16.10.22 (Biketoberfest): USD 59/Day.
During this event, there is also a 3 day minimum rental period.
For rentals originating in Billings, Denver, Grand Junction, Jackson, Minneapolis, Sturigs, Rapid City or Salt Lake City during the time frame 05.08. - 14.08.22 (Sturgis Ralley): USD 99/Day.
During this event, there is also a 5 day minimum rental period.
Laconia Bike Week (11.06. - 19.06.22):USD 59/Day for rentals originating in Massachusetts, New York, New Hamshire and Maryland
For rentals originating in Phoenix, Flagstaff and Scottsdale during the time frame 30.03. - 03.04.22 (Arizona Bike Week): USD 59/Day.
During this event, there is also a 3 day minimum rental period.
** 1 day consists of a 24 hour period starting at the noted pick-up time.
Attention: Dropping off a motorcycle even minutes late can lead to a late fee of at least US-$ 25 per hour.
Mon - Sun: 09:00 - 17:00
Mon - Sat: 10:00 - 17:00 in New York and Newark
Mon - Sat: 9:00 - 17:00 in Daytona, Flagstaff, Grand Junction Clevland, Chicago (BMW), Memphis, Miami (BMW, Honda), Milwaukee, Nashville, New York Howard Beach, Rock Hill St. Paul, San Antonio, San Francisco (BMW Honda) and Scottsdale
Tue - Sat: 10:00 - 17:00 in Albuquerque, Atlanta (BMW, Honda), Daytona Beach, El Paso, Fresno und Las Vegas (BMW)
Tue - Sun: 09:00 - 17:00 in Ft Lauderdale, Pittsburgh
Last pick up at 16:30.
Holidays (all locations are closed): 17.04., 30.05., 04.07., 05.09., 24.11., 25.12.22, 01.01.23
Pick-up on the day of arrival from an international flight is not permitted!
Age Requirement / Additional Drivers
21 Years of Age for Drivers. Additional drivers can be added at no additional cost and must be registered at the time of pick-up. Passengers must be at least 1.50 m tall.
Renters are responsible for their own transportation to the pick up location.
A Class 1 or A drivers license is required!
An international drivers is not required, but recommend.
Additional Liability Insurance
An additional liability insurance is included in your reservation providing coverage of the renter and all registered additional drivers up to EUR 10 mio. against third party claims for property damage and injuries.
Damage done to the rented motorcycle is generally the responsibility of the renter. This includes theft and vandalism. In order to protect customers from this liability, an insurance is included in the price which reduces the liability of the renter to a deductible of US$ 2,000 or US$3,000 for theft (including tire and wheel damage and towing costs up to US$ 150.)
The deductible will be reimbursed by the HanseMerkur Reiseversicherung AG when you return home.
In order for the insurance to remain active, strict adherence to the rental terms and conditions of the rental agreement is required. The procedure in case of an accident must also be adhered to, which includes the immediate notification of police and rental car company in an accident including another driver. Also, the driving limitations must be followed.
The rental company (EagleRider) will collect the deductible in case of a claim. This deductible will be reimbursed upon your return home by HanseMerkur Reiseversicherung AG
The following damages are NOT insured
Damages resulting from failure to obey the rental terms and conditions of the rental company, damages due to over-heating/-cooling.
You will receive a reimbursement up to the full amount of the deductible, even in cases of:
- Damage to tires and wheels
The following steps must be followed on location in case of a claim:
- You must notify the police immediately and get a police report in case another party is involved
- You must notify the rental company immediately
- When returning the vehicle you must request and sign a damage report
- You must request a final bill for the damage repair, which may not be available until after your departure.
Please send the following documents to this address in order to request reimbursement of the deductible:
HanseMerkur Reiseversicherung, Abt. RLK/Leistung
or by e-mail: firstname.lastname@example.org
- The Damage- and Police-Reports
- A copy of the rental agreement
- Proof of payment of the deductible (either a receipt or a credit card statement showing payment)
- Final bill for damage repair
- FTI reservation number and confirmation
The documents have to be complete, otherwise processing is not possible.
In the following cases there will be no reimbursement of the deductible:
- Damage due to failure to obey the rental terms and conditions
- Damage due to reckless/careless handling of the motorcycle
- Damage due to reckless driving, drunk driving, or loss of consciousness due to medication or drugs.
- If the key to the vehicle has been lost or damaged
- Private property lost or damaged due to an accident or theft are not covered
- Damages that are exluded from the vehicle insurance provided by the rental company
- Follow-up costs such as Hotels, phone costs, or towing (over 150 USD) are not covered
750 US-$, made at the time of pick-up using a major credit card (no Debit- or Prepaidcard). The credit card will be pre-authorized and there will be a hold on this amount.
Please insure that your credit card has a sufficient available balance to cover this amount. The deductible applies per claim/accident. If you experience a claim during your rental, another deposit will be authorized on your card to cover any potential damages occurring from a second claim.
(Paid at the Rental Location)
One-Way rentals are possible between all locations upon request.
All costs are to be paid at the rental location and are subject to local taxes.
0 - 150 Miles 175 US-$
151 - 500 Miles 275 US-$
501 - 750 Miles 325 US-$
751 - 1000 Miles 425 US-$
1001 - 2500 Miles 595 US-$
2500 or more 795 US-$
Exception: For Trike and Slingshot rentals, special One-Way Fees apply on request.
Sending luggage to the drop-off location using FedEx can be arranged by EagleRider on location (Fees apply).
-Driving on gravel roads, beaches, and non-public roads.
-Driving through Death Valley between June and August at your own risk, no insurance coverage will be provided.
-Traveling to Mexico is only permitted with the expressed written consent of EagleRider.
Failure to obey will void insurance coverage.
EagleRider reserves the right to substitute the motorcycle confirmed to rental client. Should EagleRider not be able to provide confirmed motorcycle a similar or better model will be provided to the client.
For an additional fee, you can guarantee your Motorcylce Make and Model. If you choose this option, the tour operator will request the specific model to check for availability. If your model is not available we will contact you with further options or the option to cancel the reservation.
All noted fees and insurance coverage/terms reflect current conditions and these are subject to change without notice during the season. All amounts to be paid on location are subject to sales taxes.
Until 31 days prior to pick-up 25%
30.-21. Days prior to pick-up 30%
20.-11. Days prior to pick-up 60%
10 Days or less before pick-up 95%
For alterations made to existing reservations less than 30 days prior to pick up, the existing reservation will be cancelled (fees apply) and a new booking will be made.
Roadside Assistance and Repairs
In case of a breakdown, the renter must immediately contact the pick up location and give the staff a detailed description of the issue/damage. EagleRider will name the nearest repair shop to which you may bring your bike for repair. For breakdowns that are not the fault of the renter, the renter will pay for the repair and receive a refund at drop off after presenting the receipt to EagleRider. If the vehicle cannot be repaired, EagleRider will provide a replacement bike (subject to availability). If the rented motorcycle is not useable for more than 12 hours, EagleRider's liability is limited to a refund of that rental day or a portion of it. Please note that only the customer whose motorcycle is unusable has the right to a refund for that rental day.
All listed information, terms and conditions, and rules have been summarized by FTI to the best of their ability. This is a summary of the terms and conditions of the rental company. Further terms and conditions will become part of the rental agreement between the renter and the rental company. You will receive the full rental terms and conditions from the rental company at pick up, where you will sign them. For deviations from the above test, the rental company's terms and conditions are the final agreement. FTI cannot assume responsibility for these deviations.
When booking a rental car through our site, you can cancel your reservation until 24 hours before pick up – free of charge. Cancellations must be received during our regular business hours. For later cancellations, the terms and conditions of the tour operator apply.
To the Rental Cars
Taking a trip with a motorhome still is the most popular way to see the United States.
To the Motorhomes
GPS Garmin Zumo for Motorcycles. This can only be booked together with a Motorcycle.
1 Deductible Reimbursement: The USD 2,000 - 3,000 deductible paid on location in case of an accident will be reimbursed by HanseMerkur Reiseversicherung AG. Detailed information can be found in the Rental Terms and Conditions.