Motorhome - FAQ

General questions about a motorhome vacation in the USA

Is a motorhome rental for me?

No other vacation option will give you the feeling of freedom and flexibility. Drive your motorhome along endless roads, mountain and desert environments, passing tropical mangroves, and idyllic lakes and rivers. If you like a location, simply stay and you can decide when it’s time to continue your drive. You don’t have to worry about finding a hotel or constantly pack and unpacking your suitcases. A camper is perfect for visits to the many national parks.

Which routes are recommended for a motorhome vacation?

We have prepared some of the most popular RV routes throughout the USA. Maybe you will find the perfect route for you, or in the least, we give you some inspiration and ideas for your route planning. High elevations are not recommended. Some roads may be closed in the winter time due to dangerous driving conditions. Driving into Death Valley during the summer is not allowed. When planning your route, keep in mind that compared to a rental car, your drive will be much slower. We recommend driving no more than 150 miles per day.

When is a motorhome rental not convenient?

If you are planning on visiting big cities, it would be more convenient to rent a car for this part of your trip. For example, after you have visited the national parks and you would like to travel down Highway No.1 on the Westcoast. Return your camper in San Francisco and discover the city by the bay without a vehicle. You can rent a car for the drive from San Francisco to Los Angeles. This rental might be subject to a One-Way fee, but you will be saving money due to cheaper rental rates for cars, and of course lower gas consumption. If you are traveling in the winter time, be sure to check the route for road closures and campground availability. Especially in higher altitudes, inclement weather can force roads to close.

I have never driven a motorhome. Is it complicated?

Driving in the USA is not really complicated. Familiarize yourself with the traffic laws and give yourself enough time to get used to the motorhome. Motorhomes in the USA are a generally larger in size than the European models. U.S. roads are wider and traffic moves a little slower

What do I have to take into account when I rent a camper in the winter?

From November until April, some rental locations winterize the motorhomes. This means, you will not have any water available during the entire rental. This usually applies to Northern- and/or mountain regions and locations. Please be aware that some roads may be closed depending on weather advisories.

Can I park the motorhome just anywhere?

No, parking in non-designated areas is generally not allowed. You should always obtain permission from the property owner if you would like to park overnight anywhere besides a campground. Many State Parks allow camper parking either for free or a minimum charge. Visit the park website for information. Some supermarkets, malls, retail stores, or hotels might also allow overnight parking. Please check with the information or reception desk if this is possible.

How many miles can I drive per day?

We recommend not to travel more than 150 miles per day. Give yourself enough time for stops; enjoy nature or sightseeing along your drive. Calculate around 900 to 1.100 miles (approx. 1.400 – 1.800 kilometers) per week. Including the desired mileage in your rental package will be cheaper than having to pay for miles at the rental location.

Is a motorhome booking complicated?

No, it is very similar to a car rental. A few differences have to be considered. The most important difference is that you should not wait until the last minute to make your reservation. Motorhomes are very popular and sell out fast, especially during the main travel season. We will do our best to find an alternative for you, if your requested vehicle is sold out. Try to make your reservation at least 4 months in advance. The earlier you book, the better your chances for confirmation and money saving discounts. The price is usually determined by supply and demand. As soon as you know your travel dates, simply start your rental search, select you preferred motorhome model, add to the travel cart and we will take care of the rest.

How expensive is fuel?

Frequently asked questions when booking a motorhome

How do I know how many miles to include?

If you know which route you would like to travel, simply enter it into a route planner. Now you can find the approximate mileage for your trip. Calculate no more than 1.100 miles driving distance per week if you are not certain of where you would like to go. This will give you enough time for breaks and sightseeing.

What should I consider when selecting a motorhome?

If you are planning a longer route, be sure to select a motorhome that offers adequate space for all passengers. You will really come to appreciate the slide-out option. Compare the vehicle description for both, the day and the night option. Compare the sleeping space to the recommended occupancy.

What is a One-Way Fee?

If you are picking up the rental in one location and returning at a different location then this is known as a One-Way rental. The rental companies charge a fee for this service. This fee is payable on location, directly to the rental company in US Dollars. Early reservation is especially important for One-Way rentals since the rental companies have to approve this request.

What is the difference between the rental packages?

The Super- Saver offers have less included services than the Super-Inclusive PLUS packet. You can directly compare the included services of each packet. Differences to consider: included miles, refund of the deductible, included Preparation fee, GPS, and offers for Early Pick-up with transfer.

Are Early-booking discounts and special offers included in the price comparison?

If a discount exists, then this will automatically be included in the listed offer. You will see all applied offers above the total rental price. All Specials (i.e. camping equipment for free, etc.) will also be included, no further action is required.

Is my reservation booked as soon as I place the camper in the travel cart?

No, a request has to be sent to the tour operator and/or rental company first. They will let us know if the requested vehicle is available. We will inform you once we receive an answer and either confirm the booking or offer you an alternative. This process can take up to 3 business days. Please do not make any other travel arrangements until you receive a confirmation e-mail from us. Please note, your reservation request is binding and will lead to an automatic booking if the request is confirmed.

What additional costs do I have to expect?

When renting a motorhome you will incur some additional costs. Depending on the selected rental package, you have to consider costs for the Preparation fee, camping equipment, use of Generator, and a One-Way fee if applicable. If you want to rent additional equipment such as Navigation system, camping chairs, etc. extra costs will apply. Fuel, Campground fees, Toll roads, admittance to national parks, fill of chemicals, emptying of waste water, and re-fill of the propane tank, all extra costs that you have to budget for. Additional costs paid on location are subject to local taxes (amounts vary by State).

How is the motorhome insured?

A Liability insurance and a Supplemental liability insurance up to USD 1 Mio. will help protect the renter and the registered driver (registered in the rental contract) against 3rd party claims. A CDW (Collision damage waiver) is also included. This protects the renter against claims for damage (including vandalism and theft) to the rental vehicle with a maximum deductible of USD 1.000 per occurrence. Detailed information about the insurance coverage and what to do in case of an accident/incident can be found in the rental agreement listed for each offer.

How can I pay?

You can pay by credit card or SEPA wire transfer (down-payment is required). The rental amount will be deducted 60 days prior to your rental date. For detailed information see the terms and conditions of the tour operator.

What should be considered?

Book as early as possible! Motorhome rentals are very popular, especially during high travel season (May through September). The vehicle and location of your choice might not be available if you wait too long. The following summer season is usually bookable in the early fall. Making a reservation about 8 to 9 months ahead of time would be ideal. This will give you the best chances for availability. Besides the final rental price, you should also compare the different services included in each rental packet. Your binding booking request will then be forwarded to the tour operator/rental company so they can check for availability. Please do not make any other travel arrangements until you receive an answer from us. Wait time is usually between 1 to 3 business days. Unfortunately, it is not possible to receive an immediate answer about your booking.

Is the transfer from/to the airport or hotel included?

The transfer to the rental station is not always included. Please check the rental terms for details about the transfer. If the transfer is included or if you purchased the transfer, then you will get picked up at your hotel in the early afternoon. Please check the rental terms of the applicable rental company for authorized pick up locations. If you do not have a pick up address at the time of booking, you can always send us an e-mail with this information up to 1 week prior to vehicle pick-up.

What is Early Pick-up?

With the Early Pick-up option you can pick the motorhome up before 13:00h and return the vehicle later than the regular drop-off hours. The rental company will pick you up from a designated pick up hotel between 7:00 and 8:00h. Please be sure to forward your pick-up hotel to us at least 1 week before vehicle pick-up so we can forward this information to the tour operator.

Questions about rental pick up, usage, and vehicle return

Why is pick up of the motorhome on the arrival day not allowed?

Due to insurance regulations it is prohibited to pick up the motorhome on the arrival day of an international flight. A long distance flight impacts the body and mind. The adjustment to a different time zone has to be considered as well. Driving a motorhome requires your full attention and concentration, this can be achieved with a good night’s rest.

Is there something I have to take into consideration when I pick up the vehicle?

As we have mentioned before, vehicle pick up on the day of arrival from an international flight is not permitted. Make use of the extra time and familiarize yourself with your surroundings, and make sure to get plenty of rest. Booking a hotel close to the airport will be the best option for the first night. A lot of times, the rental companies provide a transfer service from airport hotels. Regular pick up starts in the early afternoon. If you would like to collect your vehicle early, then you have the option for an Early Pick-up (included in most premium packets). Please check the rental terms for detailed information regarding the transfer. Make sure you bring all the required documents when you are picking up the rental. You will need your Passport, the Voucher that was sent to you, your driver’s license (international driver’s license is recommended but not mandatory; only valid in conjunction with the national license), and a valid Credit Card for the rental deposit. After your check in, you will receive a briefing on how to operate the vehicle. Before you sign the rental agreement, be sure to check over the vehicle for any visible damage or missing items, and make sure the vehicle is operational. Any noticeable damage should be listed on the rental pick up form to avoid any problems when you return the vehicle.

What to do in case of a mechanical breakdown?

Always contact the rental company immediately. You will receive detailed information on who to call, emergency numbers, and how to proceed in case you are having trouble with the motorhome or if you get into an accident.

Where can I park my Camper how much does it cost?

Parking in non-designated areas is generally not allowed. The best option for overnight parking will be official campgrounds. KOA (Kampgrounds of America) has wonderful sites available. Calculate approximately USD 30 per night/vehicle. In locations with very few campgrounds, or near very popular sights and national parks, we recommend that you make a reservation ahead of time. In case you are asked about power, 30 Amps should be sufficient. If you would like to park overnight anywhere besides a campground then you have to obtain permission from the property owner. Some supermarkets, malls, retail stores, or hotels might also allow overnight parking. Please check with the information- or reception desk if this is possible. Check seasonal campground closures for locations in higher altitudes or out of the way locations.

What is the approximate fuel usage of the camper?

What is required from me at Vehicle drop-off?

Vehicle drop-off should be completed by 11:00. The vehicle and the interior should be clean, waste water tanks need to be emptied. Please check the fuel policy and fill up the gas tank if necessary. Make sure you arrive at the rental station on time. Late fees and additional charges may apply if you disregard the drop-off policy. Check your return statement for accuracy and sign if all information is correct. Booking a return flight before 15:00 on the drop-off day is not recommended.