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El Monte RV Winter 2018/19

Motorhome Fleet overview for rentals starting between 01.11.2018 and 31.03.2019

Rental Company:

Super-Saver-PLUS

  • 60 miles per day included
  • 10 Million EUR Supplemental Liability Insurance
  • CDW/ VIP Liability Limitation
  • Reimbursement of the deductible
  • Local taxes on prepaid / included features and options
  • additional driver(s)
  • Introduction to the Motorhome

Super-Inclusive-PLUS

Included in the Super-Saver-PLUS package:

  •  
  • Unlimited Miles
  • Early Pick-up incl. Transfer
  • Preparation Fee
  • Vehicle Equipment
Compare the Packages

Motorhome C22 (22 ft)
Day
Night
sleeps: 4 ErwachsenerErwachsener KindKind
Ideal for 2 Adults and 2 Children Bed sizing:
  • Cabover Bed: approx. 2,41 x 1,44 m
  • Double Bed: approx. 2,03 x 1,52 m
  • Dinette: approx. 1,87 x 1,16 m
Measurements:
  • Length: approx. 6,70 m
  • Width: approx 2,43 m
  • Exterior Height: approx. 3,35 m
  • Interior Height: approx. 2,10 m
Equipment:

Air Conditioning, Radio with CD Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Heat, Gas Stove, Oven, Microwave, Refrigerator, Warm Water Sink, Shower / Restroom, TV/DVD, Awning, 2 child safety seats possible

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 189 Liters
  • Grey Water Tank: 105 Liters
  • Sewage Water Tank: 83 Liters
  • LP Gas Tank: 53 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Motorhome C25 (23-25ft)
Day
Night
sleeps: 5 ErwachsenerErwachsenerErwachsener
Ideal for 3 Adults Bed sizing:
  • Cabover Bed: approx. 2,41 x 1,37 m
  • Double Bed: approx. 1,98 x 1,32 m
  • Dinette: approx. 1,85 x 1,14 m
Measurements:
  • Length: approx. 7,30 - 7,60 m
  • Width: approx 2,46 m
  • Exterior Height: approx. 3,35 m
  • Interior Height: approx. 2,05 m
Equipment:

Air Conditioning, Radio with CD Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Heat, Gas Stove, Oven, Microwave, Refrigerator, Warm Water Sink, Shower / Restroom, TV/DVD, Awning, 2 child safety seats possible

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 151 Liters
  • Grey Water Tank: 143 Liters
  • Sewage Water Tank: 90 Liters
  • LP Gas Tank: 53 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Motorhome C28 (27-29ft)
Day
Night
sleeps: 5 ErwachsenerErwachsenerErwachsenerErwachsener Kind
Ideal for 4 Adults and 1 Child Bed sizing:
  • Cabover Bed: approx. 2,41 x 1,44 m
  • Double Bed: approx. 2,03 x 1,52 m
  • Dinette: approx. 1,77 x 1,06 m
  • Couch: approx. 1,52 x 1,06 m
Measurements:
  • Length: approx. 8,20 - 8,80 m
  • Width: approx 2,46 m
  • Exterior Height: approx. 3,35 m
  • Interior Height: approx. 2,08 m
Equipment:

Air Conditioning, Radio with CD Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Heat, Gas Stove, Oven, Microwave, Refrigerator, Warm Water Sink, Shower / Restroom, TV/DVD, Awning, 2 child safety seats possible

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 189 Liters
  • Grey Water Tank: 117 Liters
  • Sewage Water Tank: 117 Liters
  • LP Gas Tank: 53 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Motorhome FS31 (31-32ft)
Day
Night
sleeps: 7 ErwachsenerErwachsenerErwachsenerErwachsener KindKind
Ideal for 4 Adults and 2 Children Bed sizing:
  • Cabover Bed: approx. 2,41 x 1,42 m
  • Double Bed: approx. 2,00 x 1,52 m
  • Sofa Bed: approx. 1,85 x 1,09 m
  • Dinette: approx. 1,75 x 1,06 m
  • 2 Bunk Beds: approx. 1,75 x 0,76 m each
Measurements:
  • Length: approx. 9,40 - 9,70 m
  • Width: approx 2,43 m
  • Exterior Height: approx. 3,35 m
  • Interior Height: approx. 2,08 m
Equipment:

Air Conditioning, Radio with CD Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Heat, Gas Stove, Oven, Microwave, Refrigerator, Warm Water Sink, Shower/Restroom, TV/DVD, Awning, 2 child safety seats possible

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 189 Liters
  • Grey Water Tank: 128 Liters
  • Sewage Water Tank: 109 Liters
  • LP Gas Tank: 68 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
Motorhome AF34 (36 ft)
Day
Night
sleeps: 6 ErwachsenerErwachsenerErwachsenerErwachsener
Ideal for 4 Adults Bed sizing:
  • Double Bed: approx. 1,90 x 1,77 m
  • Sofa Bed: approx. 1,52 x 1,29 m
  • Dinette: approx. 1,72 x 1,04 m
  • 2 Bunk Beds: approx. 1,85 x 0,63 m each
Measurements:
  • Length: approx. 10,90 m
  • Width: approx 2,43 m
  • Exterior Height: approx. 3,65 m
  • Interior Height: approx. 2,08 m
Equipment:

Air Conditioning, Radio with CD Player, 12 Volt Outlet, Walk through between Driver Cab and Living Area, Heat, Gas Stove, Oven, Microwave, Refrigerator, Warm Water Sink, Shower/Restroom, TV/DVD, Awning, 2 child safety seats possible

Tank sizes:
  • Fuel Tank: 302 Liters
  • Fresh Water Tank: 189 Liters
  • Grey Water Tank: 151 Liters
  • Sewage Water Tank: 151 Liters
  • LP Gas Tank: 94 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.

The El Monte RV Advantage

Lots of Specials to
choose from:

  • 5% Extended Booking Special
    on the base rate for rentals lasting 21 days or longer.

El Monte RV Rental Locations

Location:
State: Adress: Airport Code:
Chicago Illinois 21W700 North Ave, Glen Ellyn, 60137
630-469-1936
ORD Details
Dallas Texas 3500 S Central Expressway, Mc Kinney, 75070
972-562-1900
DFW Details
Denver Colorado 5989 Main Street, Louviers, 80131
720-348-0404
DEN Details
Las Vegas Nevada 3800 Boulder Highway, Las Vegas, 89121
702-269-8000
LAS Details
Los Angeles California 12818 Firestone Blvd, Santa Fe Springs, 90670
562-404-9300
LAX Details
Miami Florida 18645 SW 103rd Ct, Miami, 31157
305-362-2777
MIA Details
New York / Newark New Jersey 3401 Tremley Point Road, Linden, 7036
908-474-9000
EWR Details
Orlando Florida 3800 W Colonial Drive, Orlando, 32808
407-872-7730
MCO Details
Phoenix Arizona 44019 N. Black Canyon Hwy, New River, 85087
623-465-7331
PHX Details
Salt Lake City Utah 250 S Highway 89, North Salt Lake City, 84054
801-936-1010
SLC Details
San Diego California 8665 Mission Gorge Road, Santee, 92071
619-449-1513
SAN Details
San Francisco California 6301 Scarlett Ct, Dublin, 94568
925-803-0331
SFO Details
Seattle Washington 5242 Pacific Hwy, Ferndale, 98248
360-380-3300
SEA Details

Packages of El Monte RV

 Super-Saver-PLUS
Super-Inclusive-PLUS
60 miles per day included
Unlimited Miles
Insurances
10 Million EUR Supplemental Liability Insurance
CDW/ VIP Liability Limitation *
Reimbursement of the deductible **
Other Inclusions
Local taxes on prepaid / included features and options
additional driver(s)
Introduction to the Motorhome
Early Pick-up incl. Transfer ***
Preparation Fee ****
Vehicle Equipment
  • * Exceptions and detailed information pertaining to this can be found in the rental terms and conditions - Insurance Coverage.
  • ** The deductible of USD 1,000 that must be paid at the rental location in case of a claim will be reimbursed by HanseMerkur Reiseversicherung AG upon your return home. Exceptions and detailed information pertaining to this can be found in the rental terms and conditions - Insurance Coverage.
  • *** Please see terms and conditions for Early Pick-up Terms
  • **** Information concerning the preparation fee can be found in the rental terms and conditions.

El Monte RV Specials

5% Extended Booking Special

on the base rate for rentals lasting 21 days or longer.


El Monte RV One-Way Fee price list

Price in US-$

DENDFWEWRLASLAXMCOMIAORDPHXSANSEASFOSLC
DEN0350500350350500750350500500500350350
DFW3500500350350350500350350350500350350
EWR5005000750750350500500750750750750750
LAS3503507500250750750500350250350250350
LAX3503507502500750750500350250350250350
MCO5003503507507500250500750750750750750
MIA7505005007507505000800750750750750750
ORD5005005008008005008000750750750750750
PHX5005007503503507507507500500750350350
SAN5005007503503507507505003500500350350
SEA5005007503503507507505007503500350500
SFO3503507503503507507505003503503500350
SLC5007507505005007507505003503505005000

El Monte RV Mileage Packages

(for rentals starting between: 01.11.2018 and 31.03.2019)

When renting a motorhome, it is important to know that the mileage driven is not necessarily part of the rental fee. If your rental does not include any mileage or you exceed the number of miles included in your package, the rental company will charge a per mile fee at drop off. Therefore we recommend that you roughly calculate the amount of miles you will need for your trip and choose your package accordingly. Below you will see the outline of the mileage inclusions in each feature package level and the cost of upgrading those inclusions within the feature package. Pre-Booking mileage packages is often cheaper than paying for miles at drop off.

Super-Saver-PLUS

60 Miles per day included

Optional Mileage Upgrade:

You can choose to purchase mileage allowances at the following rates:

  • Mileage Packages
    500 Additional Miles for EUR 149,- (minimum Rental Duration: 7 days)
  • Unlimited Miles
    EUR 17,- per rental day (minimum Rental Duration: 15 days)

Super-Inclusive-PLUS

Unlimited Miles

Attention:
If you do not book a mileage package or go over the prepaid number of miles, the rental company will bill you at a rate of (currently) $0.32 per mile + tax. Please also note that you will not be reimbursed for any unused, prepaid mileage.

Rental period: 01.11.2018 to 31.03.2019

Cancellations
Cancelling a confirmed motorhome reservation results in a cancellation fee. All motorhome bookings are subject to the cancellation fees outlined in the terms and conditions found here: GTC


TRANSLATION OF THE TOUR OPERATORS CANCELLATION FEES:
Cancellation Fees are determined by the number of days prior to vehicle pick up that a cancellation is made.
30+ days before pick-up: 25%
29–22 days before pick-up: 30%
21–15 days before pick-up: 40%
14–10 days before pick-up: 55%
9-7 days before pick-up: 75%
6-3 days before pick-up: 80%
2-0 days before pick-up: 85%

Cancellation after the pick-up date will be considered a "no-show" and be subject to a 100% cancellation fee
Not included in the Price
  • One-way fee
  • Fuel, propane gas
  • Preparation fee (except with the Super-Inclusive-PLUS package)
  • Local taxes and fees for all charges paid at the rental location
  • Road tolls/Road usage fees
  • New Jersey Security fee of USD 5 per day (maximum USD 140) for pick-up in New York
  • Colorado Road Safety fee of USD 2 per day (maximum USD 90) for pick-up in Denver
  • There is a USD 1000 surcharge for
    pickups starting 20.08.2018 and returning by 05.09.2018. SFO location only. (payable at the rental location plus applicable local taxes and fees)
Additional Miles
With the Super-Saver-PLUS price, 60 free miles/day are included.

You have the following options available:

Option 1: Additional mile-packages with each "500 free miles" can be booked in advance

Option 2: Unlimited miles can be booked in advance (with a minimum of 15 rental days)

All options will have to be booked in advance and are not available at the rental location! There will be no reimbursement for unused miles/mile-packages booked in advance.

Additional miles paid at the rental location: USD 0,32/mile plus local taxes.
Transfers/Early Pick-up
Early Pick-up
El Monte RV offers you the possibility to pick-up your rental vehicle earlier than the usual 13:00 at the following cities: Dallas, Las Vegas, Los Angeles, Newark (NYC), Orlando, and San Francisco. If you book the Early Pick-up, you can pick-up your vehicle at those locations already in the morning, at 11:00.

Conditions for the Early Pick-up:
  • Can only be booked in conjunction with a El Monte RV camper reservation
  • Please indicate the applicable hotel name at the time of booking
  • Booking will have to be completed no later than 30 days before the pick-up date

El Monte RV offers you, with advanced request; the transfer service from your hotel free of charge to the designated Early Pick-up locations between 6:45 - 8:00; the return transfer to the hotel or airport is also possible. The Early Pick-up is already included in the Super-Inclusive-PLUS package.

Standard transfer:
El Monte RV offers you the possibility to book a "free of charge" transfer service to the rental location in the following cities, if you pick up your rental vehicle after 13:00: Dallas, Las Vegas, Los Angeles, Orlando, Newark (NYC), San Francisco, and Vancouver (Seattle). The transfer from/to Manhattan Midtown hotels is available with advanced notification. A fee of USD 80 per transfer (payable on location) applies.
Transfers are only possible from a designated transfer hotel. The hotel reservation has to be arranged separately, on your own. All transfers have to be booked no later than 7 days before the pick-up date, otherwise this offer will be void.

Notice for Vancouver:

The Vancouver rental location (city code SEA) is located in Ferndale, Washington State, USA - approx. 60-80 minutes (ca. 52 miles) away from the Vancouver airport and approx. 90-120 minutes (125 miles) away from the Seattle Tacoma airport. El Monte RV only offers transfers from the Vancouver airport hotels at 12:00 with an additional border fee (US Border Crossing Fee) of USD 6 per person (payable at the rental location). The return transport is only possible to the Vancouver airport. There is no transfer service from/to the Seattle. Please only use this location only for flights in connection to/from Vancouver.

No transfer for the stations in Denver, Miami, Chicago, Phoenix, Salt Lake City, and San Diego.
Camping Equipment
Optional Convenience Kit: Payable on location; USD 50 per person

Optional Vehicle Kit: Payable on location; USD 125 per vehicle (already included in the Super-Inclusive-PLUS packet)
Preparation Fee
The preparation fee is not included in the rental price for the Super-Saver-PLUS package and it will have to be paid at the rental location at the time of pick-up: USD 185,- one-time fee per vehicle. With the Super-Inclusive-PLUS package this fee is already included.

One-way Rentals
One-way rentals (= vehicle pick-up at point "A" and drop-off at point "B") are allowed between all locations on request and incur a fee payable at the rental location plus local taxes (see one-way fee table).
Local Taxes
The local taxes are included in all prices for services paid in EURO. For all amounts which will have to be paid in USD at the rental counter, the following sales taxes will apply: Chicago 5,00% - Denver 4,00% - Las Vegas 8,25% - Los Angeles 9,25% - Miami 7,00% - New York/Newark 7,00% - Orlando 6,50% - Phoenix 16,85% - San Diego 8,00% - San Francisco 9,25% - Salt Lake City 16,35% - Dallas 10,00% - Seattle/Vancouver 14,60%. Local taxes and fees are subject to change. With pick-up in Denver a fee of USD 2 per day, and pick-up in New York/Newark (New Jersey) USD 5 per day (maximum USD 140,-) will be charged, payable at the rental counter.

Insurance
The obligatory liability insurance is included in the daily rental price. The coverage amount for the registered driver, as listed in the rental agreement, only provides a coverage amount as it is required by law for the applicable State. This amount is usually very low. To increase the coverage amount, a German Supplemental Liability Insurance up to EUR 10 Million is included to cover claims that exceed the maximum coverage amount as required by law. Therefore, the purchase of additional insurance on location is not necessary.

All vehicles include the CDW/VIP insurance provided the rental company. This is already included in your rental price. In case of damage, a deductible in the amount of USD 1.000 per claim; or USD 2.500 for damages to the windshield; or USD 5.000 per claim for damages to the roof, undercarriage, damages caused when backing up, damages to the awning, Slide-Out, and tires/wheels will be charged directly by the rental company regardless of fault or who has caused the damages.

NOT included are:

- Damages caused due to failure to obey the terms and conditions of the rental agreement (i.e. driving on gravel-, forest-, and non-public roads, driving into Death Valley from May through September, etc.)
- Damages caused due to gross negligence or unlawful usage
- Damages caused due to usage by an unauthorized driver
- Damages caused due to driving under the influence of alcohol, drugs, and/or medication
- Damages to the interior furnishings

The renter is liable for these damages to the full extend.

The following applies for damages with a deductible in the amount of USD 1.000 or up to USD 5.000 for damages as listed above (except damages to the awning; see exclusions):
The deductible will be reimbursed by the HanseMerkur Reiseversicherung AG once you return home.
In case of an accident, the following steps have to be taken:

Contact the police immediately and fill out an accident report if a second party is involved or if vandalism has occurred
- Contact the rental company immediately
- Upon return of the vehicle have the rental company prepare an accident report with their signature
- Request a final bill of the claims settlement even if it can only be prepared after your departure

In order to claim your reimbursement of the deductible, please send the following documents in its entirety to:
HanseMerkur Reiseversicherung
Siegfried-Wedells-Platz 1
20354 Hamburg

You have to send in all documents mentioned below in order to have your claim be processed:
- Damage- and police report
- Copy of the rental agreement
- Proof of payment of the security deposit (payment receipt or credit card print-out showing the charge)
- Final bill of the claim settlement
- FTI reservation number and booking confirmation

Reimbursement of the deductible is not possible in the following instances:

- Damages which occur due to failure to obey the terms & conditions of the rental agreement
- Damages due to improper handling of the vehicle
- Damages due to gross negligence or driving while under the influence of- or loss of consciousness due to alcohol, drugs or medications
- In the case of damage to the vehicle keys or loss of keys
- Damages to the interior furnishings
- Damages to the awning
- Damages to kitchen appliances, multi-purpose devices (audio-, video-, telecommunication devices including accessories)
- Damages to the Navigation system and/or similar traffic guidance systems
- Damages to personal belongings which have been damaged due to an accident,
- Personal belongings which have been stolen or gotten lost from the rental vehicle
- Follow-up costs such as hotels, telephone, or towing
- Damages which have been excluded from the vehicle insurance by the rental car company
Security Deposit
The security deposit of USD 1.000,- is applicable per claim and can ONLY be rendered with a valid credit card. Cash or Traveler-Checks are not accepted! The security deposit will not be charged to your credit card - only authorized! The security deposit is payable per each claim filed. In case of further damages to the rental vehicle or property of a third party, a subsequent security deposit will be charged to you for the remaining rental days, in order to cover any deductible that may arise from any additional future accidents.
Deductible
The deductible is independent from the question of fault and will be owed to the rental company by the renter. The deductible will be charged for each incidence or occurrence.
Additional Information
All credit card charges are conducted in the American dollar. Due to exchange rate fluctuations it is possible that a slight (non-refundable) difference between the security deposit rendered and the refund will occur; this amount cannot be requested for refund from the intermediary, tour operator and/or travel agency.

The renter is responsible for all fees, duties, fines, and penalties which are incurred due to the usage of the rental vehicle, unless they arise from the rental company's actions. If you incur monetary fines for speeding, parking tickets, and/or undisclosed accidents/damages to the rental vehicle, the rental company will charge these costs plus a fee of USD 250,- to your credit card.

The insurances offered by the rental company do not include any carefree personal protection for bodily injuries and luggage; therefore it is strongly recommended that you purchase a travel accident, travel health, and baggage insurance.
Driver License
A valid, national driver license (in Germany class 3 i.e. EU-driver license class B) is required and sufficient. An international driver license is recommended, but is only valid in conjunction with a valid national driver license and will not be accepted on its own.

Minimum Age
Minimum age requirement of the driver is 21 years of age.

Additional Driver
Additional drivers can be registered at the rental location without extra charges. All persons, who will drive the rental vehicle, will have to be entered into the rental agreement.

Documents for Vehicle Pick-Up
In order to pick-up your vehicle, you will need the respective valid national driver license, your passport, a credit card, and the voucher from FTI.
Vehicle Occupancy
Please note the maximum number of people per vehicle, according to our specifications in the details of the vehicle fleet.
Minimum Rental Duration
7 day minimum;

15 day minimum if you book unlimited miles;

14 day minimum if you book the Super-Inclusive-PLUS package.
Main Driver/Vehicle Occupants
The names of all the vehicle occupants including the driver/renter have to be recorded at the time of the booking. The driver has to be present when the vehicle is picked up at the rental station. Please be aware that you do not exceed the maximum occupancy allowance of the vehicle.
Vehicle Equipment
The preparation fee is not included in the rental price for the Super-Saver-PLUS package and it will have to be paid at the rental location at the time of pick-up: USD 185 per vehicle. With the Super-Inclusive-PLUS package this fee is already included.

The included preparation fees comprise that the following items are standard equipment in every vehicle available:

110 volt adapter, water hose, waste water hose, operating instructions, power cable, equalizer blocks, initial fill-up with toilet paper, toilet chemicals, and propane gas.Camping equipment is optional and will be payable at the rental location:
  • Per Person (Personal Kit): USD 50
  • Per vehicle (Vehicle Kit): USD 125
The personal camping equipment (Personal Kit) per person includes: Bed spread, pillow, pillow case, bedsheet, towel, large towel, washcloth, and dish towel, coffee cup, silverware, and plate. - The vehicle equipment (Vehicle Kit) includes: Water carafe, various pots and pans, salad- and cereal bowls, bottle opener, potato peeler, strainer, cork screw, kettle, serving plates, clothes hanger, broom, and mop. - Differences/deviations at particular rental locations are possible without advanced notice.
Extras/Generator
Additional items, payable at the rental location:
  • Toaster: USD 8 per rental
  • Coffe maker: USD 10 per rentalNavigationsystem (Magellan): USD 95 per rental (
Generator:
If you choose to operate the gasoline-powered 110-volt generator, extra charges will accrue at USD 3,- per hour as determined by an installed running time meter. Or, unlimited usage may be prepaid or purchased at departure at a rate of USD 5,- per rental day. The generator is not required for normal vehicle operation.

Even though Camping chairs are generally available for rental (USD 12/rental), there is a limited supply and chairs may not be available due to high rental demand.
Additional items such as camping table, bicycles, etc. are not available for advance booking. Some rental locations may offer them for rent though at the rental location (if available), and they are payable at the time of pick-up.
Child Safety Seats
Child Safety Seats for children up to 8 years of age, i.e. under 40 lbs (ca. 18 kg), are mandatory in the USA.

El Monte RV does not offer any child safety seats or infant car seats for rent. Please note that you will have to bring your own child seats!
Driving Restrictions
Generally not allowed are
  • Driving on gravel, forest, and other non-public roads
  • Driving into Death Valley in July and August (in May, June, and September at your own risk)
  • Driving into Manhattan (New York City)
  • Driving along the "Apache Trail" in Arizona
  • Parking and leaving the vehicle unattended in Montreal, Quebec, and Ottawa
Driving into Death Valley during the months of May, June, and September is done at your own risk due to extreme high temperatures! There will be no insurance coverage during those months!

You are allowed to drive into Canada, but you will have to return the vehicle to the booked drop-off location in the USA.

Driving in Alaska, Yukon, Northwest Territories, and Newfoundland is only allowed on all public/numbered roads (e.g. Taylor Hwy. No. 5, Top of the World Hwy. No. 9 from Tok to Dawson City) - but on your own risk. El Monte will not cover any costs for repairs or lost time the vehicle was not operable. Back roads as, e.g. Dalton Highway or the road from Chitna to Kennicot McCarthy, are in general not allowed to be driven.

Driving into Mexico is on your own risk; costs for repairs (which will have to be done in Mexico), lost time due to vehicle break-down, and any other damages are the renters responsibility and are not reimbursed by El Monte RV. You will have to purchase an additional liability insurance (MALI) at the rental location, for the days you are traveling in Mexico, at a cost of USD 22 per day. This insurance can be purchased at all south-western rental locations. Driving during the summer months and/or in areas with extreme temperatures can cause damages to the A/C, refrigerator, and generator. El Monte RV will do everything possible to ensure the proper functioning of these systems and to make its customers aware of this; however, El Monte cannot guarantee the functionality of these systems under extreme conditions and assumes no liability/responsibility for costs incurred from damages and lost usage of these systems under such conditions and/or areas.

The rental companies now offer a solution for those parts of the Golden Gate Bridge in California and the Homestead Extension of the Florida Turnpike where toll fees are collected electronically and cash payment is no longer an option. Cameras will take a picture of the license plate when the motorhome passes a toll station. A bill will be sent to the applicable rental company. The rental company will pay the bill and charge the customer’s credit card on file plus administrative charges up to USD 75. If the bill is sent directly to your address, then you would have to pay the total amount due directly to the Golden Gate Bridge or the Miami Homestead. It is your responsibility to find a solution for the toll payment if you do not agree to the above mentioned procedures. Please visit the following websites for additional information: www.sunpass.com or www.goldengate.org/iwnatopaywithcash.php
Winter Notices
Please note that the renter is responsible to the full extend for all damages caused to the vehicle due to under-cooling, frost, or freezing of tanks, warm water tank, and pipes. These costs are not covered by any insurance. Should temperatures below the freezing point be expected, all pipes, water and chemical tanks will have to be emptied. If freezing temperatures are expected, the rental company will already "winterize" the vehicle before your departure, to prevent freezing of pipes and tanks, by emptying them. "Winterized" means that all water is drained from tanks and no more water is allowed to be added to the fresh-water tank as also no water hook-ups are allowed to be used. There is NO more water available in the vehicle. The renter will have to use water from bought water bottles at his/her own cost for e.g. drinking water. Sinks, showers and toilets cannot be used anymore. The toilet, however, can partially be used as long as it is flushed with a windshield antifreeze; In the case of a deep freeze, even this is not possible anymore and public bathrooms will have to be used. It is the sole responsibility of the renter to "winterize" the vehicle i.g. return the vehicle in "winterized" condition, in the event that the vehicle was not "winterized" when picked-up due to a warmer climate or if the "winterization" was reversed during the trip. In case of violation of this rule, regardless of the prevailing weather conditions at the time of return, a fee will be charged to the renter. Please bear in mind when planning your route, that in some areas camping sites close during the winter and some roads, especially in the mountains, could be impassable due to poor weather conditions.
Rental Locations
Los Angeles, San Francisco, Las Vegas, Phoenix, Salt Lake City, Denver, Chicago, Miami, Orlando, New York/Newark, Dallas, San Diego and Vancouver (SEA).

International bookings are not possible at locations other than mentioned above.

The Super-Inclusive-PLUS can only be booked for the Dallas, Los Angeles, San Francisco, Las Vegas, Orlando, and Newark/New York locations.
Hours of Operation/Vehicle Pick-up
El Monte RV's rental locations are open Monday - Saturday from 08:00 till 17:00 and Sunday's from 08:00 - 16:00. Some locations shorten their opening hours in the off-season. (October to April)

Exceptions: The rental locations in Chicago, Denver, Miami, Phoenix, Salt Lake City, and San Diego are closed on Saturdays and Sundays all year.

The Dallas, Newark/New York, and Vancouver rental locations are closed on Sundays all year.

In addition, the Newark/New York and Vancouver rental locations are also closed on Saturdays from October to April. The location in Seattle/Vancouver is closed from 26.01.19 – 10.02.2019.

All rental locations are closed on the following holidays: 01.04.18, 28.05.18, 04.07.18, 24.07.18 (Salt Lake City only), 02.09.18 (San Francisco only), 03.09.18, 22.11.18, 24.12.18, 25.12.18, 31.12.18, 01.01.19

If you book the Early Pick-up (PAD), you can pick-up your vehicle between 08:00 - 11:00, otherwise vehicle pick-up is between 13:00 - 15:00 i.e. 16:00.

In general, you are required to spend the first night in the U.S., after an international flight, in a hotel. The pick-up of a vehicle at the same day as your arrival is not permitted due to insurance policy requirements.
Vehicle Return
The vehicle return takes place at the rental location you booked with El Monte RV between 08:00 and 11:00. If the vehicle is not returned to the booked rental location at the agreed upon time, El Monte RV will charge the renter USD 50 per hour and the transfer to the airport is no longer applicable. Refunds for early drop-offs will not be given. The rental vehicle will have to be cleaned on the inside and the waste water tanks will have to be emptied when the vehicle is returned, otherwise a fee of USD 150 will be charged to the renter. The fuel tank is in general full at the time of pick-up, and will have to be full when the vehicle is returned; otherwise a refueling fee will be charged. The propane gas tank is also full at the time of pick-up, but it can be returned empty.
Transfer
El Monte RV offers you the opportunity to book a transfer in advance for vehicle pick-up at the following locations: Dallas, Las Vegas, Los Angeles, Orlando, Newark/New York, San Francisco, and Vancouver. This transfer is free of charge and will have to be requested no later than 7 days before the pick-up date. Transfer is only possible from the listed transfer hotels. For standard rental pick-up, the transfer will take place between 10:00h – 14:00h, except in Vancouver, the transfer starts at 12:00h. With the Early Pick-up, transfer starts at 6:45h – 8:00h (only from designated hotels in the "Early Pick-up Hotel" list).

Los Angeles:
- Crowne Plaza (Early Pick Up -Hotel)
- Four Points Sheraton (Early Pick Up-Hotel)
- Hilton LA Airport (Early Pick Up -Hotel)
- Marriott (Early Pick Up -Hotel)
- Custom Hotel
- Fairfield Inn & Suites (ehem. Hacienda)
- Holiday Inn
- Holiday Inn Express (ehem. Howard Johnson)
- Hyatt Regency
- Sheraton Gateway
- Travelodge

San Francisco:
- Crowne Plaza San Francisco Int'l Airport (Early Pick Up-Hotel)
- Holiday Inn Civic Center (Early Pick Up -Hotel)
- Holiday Inn Golden Gateway (Early Pick Up -Hotel)
- Holiday Inn SFO Airport North (Early Pick Up -Hotel)
- Whitcomb Hotel (Early Pick Up-Hotel)
- Travelodge-North Airport

Las Vegas:
- Best Western Mardi Gras (Early Pick Up -Hotel)
- Excalibur (Early Pick Up -Hotel)
- Mandalay Bay (Early Pick Up -Hotel)
- New York New York (Early Pick Up -Hotel)
- Tuscany Suites (Early Pick Up -Hotel)
- Bally's
- Bellagio
- Caesar's Palace
- Circus Circus
- Flamingo
- Luxor
- MGM Grand
- Venetian Resort

New York / New Jersey:
- Hilton Newark (Early Pick Up -Hotel)
- Hampton Inn Linden (Early Pick Up -Hotel)
- Country Inn & Suites (Early Pick Up-Hotel)

The transfer from/to Manhattan Midtown hotels is available with advanced notification. A fee of USD 80 per transfer (payable on location) applies.
- Hilton Garden Inn Times Square
- Holiday Inn Midtown 57th
- Travel Inn, Manhattan

Orlando:
- Days Inn International Drive (Early Pick Up-Hotel)
- International Palms Resort (Early Pick Up-Hotel)
- La Quinta Inn North (Early Pick Up-Hotel)
- Rosen Inn at Pointe Orlando (Early Pick Up -Hotel)
- Wyndham Orlando Resort (Early Pick Up -Hotel)
- Marriott Orlando Airport
- Quality Inn Int'l
- Doubletree Hilton at Universal
- Sheraton Suites
- Holiday Inn Airport

Dallas:
- Best Western Plus DFW Airport Suites (Early Pick Up-Hotel)
- Comfort Inn DFW Airport North (Early Pick Up-Hotel)
- Grand Hyatt DFW Airport (Early Pick Up-Hotel)
- Hyatt Regency DFW Airport (Early Pick Up-Hotel)
- Holiday Inn Express – DFW Airport North (Early Pick-Up Hotel)
- Sheraton – DFW Airport North (Early Pick-Up Hotel )
- Westin – DFW Airport North (Early Pick-Up Hotel )
- Motel 6 Dallas – DFW Airport North
- Sleep Inn DFW Airport North
- Wingate by Wyndham DFW North Irving

Vancouver (Station in Ferndale, Washington State):
- Fairmont Vancouver Airport
- Delta Vancouver Airport
- Sandman Signature, Richmond
- Accent Inn Vancouver Airport
- Travelodge Vancouver Airport

No transfer from/to Seattle airport i.e. Seattle downtown.

For pick-up/drop-off in Vancouver, and the transfer from/to Vancouver airport hotels or Vancouver airport, a border-crossing fee in the amount of USD 6 per person has to be paid on location.

The transfer after you return your vehicle will be offered only between 8:00h - 13:00h, and only to the above listed transfer hotels or to the airport; in Newark/New York only to the Newark airport - not to JFK. In Vancouver the transfer is only possible to the Vancouver airport, but not Seattle airport.

Should you be staying in a different hotel other than the ones listed, you can still take advantage of the Early Pick-up transfer, i.e. the Standard transfer, if you can be at the transfer hotel at the designated transfer times.

A transfer is not offered for rentals in all other cities. Taxi rates on location from the airport to the rental location (estimated rates, may vary): Denver: USD 110-160; Miami: USD 60-70; Chicago: USD 70-90; Phoenix: USD 90-100; Salt Lake City: USD 30-50; San Diego: USD 80-100
Early Pick-up
The Early Pick-up includes:
    - Pick-up at the transfer hotel from approx. 06:45 until 08:00
    - Priority handling at vehicle pick-up
    - You will be ready to leave before 11:00
El Monte offers the Early Pick-up only from the following locations: Dallas, Los Angeles, Las Vegas, Newark/New York, Orlando and San Francisco. If you book the Super-Inclusive-PLUS package, the Early Pick-up will be already included.

The Early Pick-up can be booked up to 30 days in advance with the Super-Saver-PLUS package.
Model Guarantee - Vehicle Type
Upgrades

El Monte RV's policy is to provide you with the model reserved. In some instances, circumstances may require an upgrade to a larger sized motor-home to accommodate an immediate departure. The upgrade will be provided at no charge to you and with no further liability to El Monte RV. Any costs incurred due to the operation of a larger vehicle, e.g. increased fuel consumption, are the responsibility of the renter. This does not entitle the renter to withdraw from the booking and also does not grant the right for compensation. Even though all vehicles are equipped in a comparable manner, slight differences among vehicles can occur. All measurements and sizing specifications are approximate values and are based on the information provided to us from the rental company; all information is subject to change.
Final Cleaning
You agree to return the vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning fee, for vehicles which are heavily soiled inside, and/or waste tank evacuation fee may be assessed at vehicle return up to USD 150.

Repairs - Breakdown Assistance
In case of accidents, problems, glitches or technical difficulties (even a flat tire!) you are required to immediately notify the rental company (they will provide you with more information and a toll free hotline phone number at the time of booking). Contracted repair locations are made available to you nationwide. Besides contacting the rental company (within 24 hrs), the renter is also responsible to notify the police immediately. No third party claims may be recognized. The police report will have to indicate the names and addresses of all parties involved including any possible witnesses, and the license plate numbers of all vehicles affected. The renter has to present a detailed written report to Cruise even if the damage is only minimal.

IMPORTANT: If the renter omits the immediately notification and the rental company does not have the opportunity to take any remedial action, the right to possible reimbursement will terminate. If accidents are not reported (see above), the insurance coverage will expire.

Small repairs and necessary expenditures up to USD 75,- can be done without the rental company's permission and will be reimbursed once the vehicle is returned. Repairs and expenditures above USD 75,- will have to be approved in advance by the rental company (otherwise no reimbursement is possible). All repairs are generally refundable only against receipts - the ground rule is: without a receipt, no refund!

If you encounter any problems or have any questions, you can call the toll free customer service number 1-800-367-4707 (mobile phone charges will apply) during our regular business hours.

Should the rental vehicle become inoperative for more than 12 hours, due to a breakdown and the subsequent necessary repairs, through no fault of the renter (mechanical breakdown*, no accident) - El Monte will reimburse the renter for the unused rental days.

*Mechanical breakdown - damages that will not be eligible for reimbursement are: Problems with the radio/cassette player/CD, TV, video, microwave, A/C, fridge, all appliances such as stove, grill, etc., water pump, shower and toilets, generator, automated stairs, cruise control, and GPS.
Pets
You are allowed to bring pets if this has been requested in advance. Renter is responsible for the final cleaning, any special cleanings which might become necessary, and assumes all liability for damages caused by pets.

Ferry Bookings
We suggest that you book any ferry rides well in advance and always for a 35 ft. vehicle, in case you will be provided with a bigger vehicle than you reserved. We will be happy to place reservations for the Inside Passage on board the BC Ferries or the Alaska Marine Highway for you – please contact us for booking assistance.
Important Notice
All provisions listed have been compiled in good faith for your information. This is an excerpt of the provisions provided by the rental company and further terms & regulations will become part of the rental agreement between you and the rental company. You will receive a comprehensive version of the rental terms & conditions of the rental company at the time of pick-up. We cannot take responsibility for any variances from this text to the latest updated version of the rental company's rental terms & conditions.

Your Tour Operator
FTI Touristik GmbH, Landsberger Str. 88, 80339 München GTC

5 Simple Steps to Booking a Motorhome

1. Select a Motorhome Rental Company Pfeil

There are four major motorhome rental providers in the United States. You have the choice between Cruise America, El Monte RV, Road Bear, and Britz. These are all well established, renowned business with many years of experience in the motorhome rental industry.

2. Select your Travel Season Pfeil

The various packages and rates offered by the rental car company are divided into two rental seasons – Summer and Winter. In order to best research the motorhome possibilities, you need to select in which timeframe you would like to travel. Hint: There are several Early-Bird discounts! This means that the earlier you book, the better the specials (and availability).

3. Choosing your MotorhomePfeil

After you have decided on a rental company and travel season, it is time to select a vehicle. Choosing the right motorhome size is the most important part of a motorhome vacation! Remember that everyone needs their space. Packing the maximum number of people into a motorhome may spoil your dream vacation. We always recommend choosing a motorhome that sleeps more people than you are traveling with!

4. Choosing your Pick-Up and Drop-Off LocationsPfeil

When selecting your pick-up and drop-off locations it is always beneficial when they are the same. This increases the chances that the rental company will be able to confirm your reservation request and in addition they do not cary any extra fees.

Should you choose a pick-up and drop-off location that are not the same, please be aware that there will be an additional fee to be paid at the rental location known as a one-way fee. The further the locations are apart, the more costly this one-way fee becomes.

5. Choosing a Special Pfeil

Most rental companies offer special packages or discounts for certain rentals. Some of these include discounts for extended rentals of 21 days or more, others simply offer free extras like vehicle kits or navigational systems. Here its important too to book early, in order to save more!

Booking and Consulting Hotline

Buchungs- und Beratungshotline

Monday-Friday

10:00 to 19:00 CET

Saturday

10:00 to 14:00 CET

Flagge DE +49 - (0)30 - 707 93 40

Flagge CH +41 - (0)325 - 12 70 06

Flagge AT +43 - (0)720 - 51 59 75

Transfer / Early Pick-Up El Monte RV

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Valid for rentals starting between : 01.11.2018 and 31.03.2019

Picking up a motorhome rental on the day of arrival from an international flight is not permitted.
We strongly recommend booking a hotel room for your first night.

For rentals starting in Dallas, Las Vegas, Los Angeles, Newark (NYC), Orlando, or San Francisco, El Monte RV gives you the option to pick up your vehicle in the morning instead of the usual 13:00 pick up time. With this Early Pick-Up you will be on the road by 11:00 AM.

The price for the Early Pick-up option is 145 Euro per booking.
The Early pick-up is included in the Super-Inclusive-PLUS packet

 

Conditions for the Early Pick-up option:
  • Can only be reserved together with a motorhome
  • Please indicate the pick-up hotel name when placing the reservation
  • Must be booked at least 30 days prior to the rental pick-up

As part of the Early Pick-Up option, El Monte RV offers a free transportation (must be registered on the day before) to the rental location from your hotel (must be booked separate) between 6:45 AM and 8:00 AM. Transportation back to a hotel or the airport after vehicle drop-off is also available.

 

Early Pick-up transferhotels :

Las Vegas
  • Best Western Mardi Gras3500 Paradise Road
  • Excalibur3850 South Las Vegas Blvd S
  • Mandalay Bay3950 Las Vegas Blvd S
  • New York New York3790 Las Vegas Blvd S
  • Tuscany Suites255 E. Flamingo Road
Dallas
  • Best Western Airport Suites5050 W. John Carpenter Fwy - Irving
  • Comfort Inn - DFW Airport North 5000 W. John Carpenter Fwy - Irving
  • Grand Hyatt - DFW Airport Terminal D2337 S. International Pkwy - DFW Airport
  • Hyatt RegencyDFW Airport, International Parkway
  • Quality Inn – DFW Airport North8205 Esters Blvd - Irving

Los Angeles
  • Crowne Plaza5985 West Century Blvd
  • Four Points Sheraton9750 Airport Blvd
  • Hilton/Towers5711 W. Century
  • Marriott5855 West Century Blvd
Orlando
  • Days Inn International Drive5858 International Drive
  • International Palms Resort6515 International Drive
  • La Quinta Inn North7160 N. Frontage Road
  • Rosen Inn at Pointe Orlando9000 International Drive
  • Wyndham Orlando Resort8001 International Drive

San Francisco
  • Crowne Plaza San Francisco Int’l Airport1177 Airport Blvd., Burlingame
  • Holiday Inn Civic Center50 8th Street
  • Holiday Inn Golden Gateway1500 Van Ness
  • Holiday Inn SFO Aiport Noth275 South Airport Blvd
  • Hotel Bijou111 Mason Street
Newark (NYC)
  • Hampton Inn Linden501 W. Edgar Road – Linden Area
  • Hilton Newark1170 Spring Street – Newark Area
  • Country Inn & Suites100 Glimcher Realty Way

 

Standard Transfer

El Monte RV offers free transportation from your hotel (please see list of hotels below) to the rental locations in Dallas, Las Vegas, Los Angeles, Orlando, Newark (NYC), San Francisco, and Vancouver (SEA) for rentals picking up at/after 13:00. Free transportation back to the Hotel/Airport is included as well (for rentals returning in New York, only transportation to Newark Airport is included – NOT JFK or LGA). The transfer from/to Manhattan Midtown hotels is available with advanced notification. A fee of USD 80 per transfer (payable on location) applies. Free transportation must be requested and arranged with the rental location at least 7 days prior to pick up.

Las Vegas
  • South Point Hotel9777 Las Vegas Blvd
  • Planet Hollywood3667 Las Vegas Blvd S
  • Bally’s3645 Las Vegas Blvd S
  • Bellagio3660 Las Vegas Blvd S
  • Circus Circus2880 Las Vegas Blvd S
  • Flamingo3555 Las Vegas Blvd S
  • Stratosphere2000 Las Vegas Boulevard South
  • MGM Grand3799 Las Vegas Blvd S
  • Monte Carlo3770 Las Vegas Blvd S
  • Treasure Island3300 Las Vegas Blvd S
  • Venetian Resort3355 Las Vegas Blvd S
Dallas
  • La Quinta Inn & Suites4850 W. John Carpenter Fwy
  • MCM Elegante2330 W. NW Hwy
  • Motel 67800 Heathrow Drive
  • Sleep Inn4770 Plaza Drive
  • Wyndham4441 W. John Carpenter Fwy
  • Wingate Inn by Wyndham8220 Esters Blvd
Newark (NYC)
  • Hilton Midtown1335 Ave. of the Americas @ 53rd-54th –Manhattan
  • Hilton Garden Inn Times Square790 Eight Ave. @ 48th-49th – Manhattan
  • Holiday Inn Midtown 57th440 57th / between 9th & 10th – Manhattan
  • ROW NYC700 8th Ave – Manhattan
  • Novotel226 W 52nd - Manhattan
  • Pennsylvania401 7th @ 33rd – Manhattan
  • Skyline725 10th – Manhattan
  • Travel Inn515 42nd @ 10th/Times Square – Manhattan
Los Angeles
  • Custom Hotel8639 Lincoln Blvd
  • Hacienda525 W. Sepulveda
  • Holiday Inn9901 La Cienega & Century
  • Holiday Inn Express8620 Airport Blvd
  • The Concourse Hotel6225 W. Century Blvd. & Sepulveda
  • Sheraton Gateway6101 W. Century Blvd
  • Travelodge LAX5547 W. Century Blvd
Orlando
  • Marriott Orlando Airport7499 Augusta National Drive
  • Quality Inn Intern. Drive7600 International Drive
  • Doubletree5780 Major Blvd
  • Sheraton Suites7550 Augusta National Drive
  • Holiday Inn Airport5750 T. G. Lee Blvd
San Francisco
  • Whitcomb Hotel1231 Market Street
  • Travelodge-North Airport326 S. Airport Blvd

Pick-up is only possible at the listed transfer hotels between 10:00 - 14:00

Notice for Seattle/Vancouver:

The Vancouver rental location (city code SEA) is located in Ferndale, Washington State, USA - approx. 60-80 minutes (ca. 52 miles) away from the Vancouver airport and approx. 90-120 minutes (125 miles) away from the Seattle Tacoma airport. El Monte RV only offers transfers from the Vancouver airport hotels at 12:00 with an additional border fee (US Border Crossing Fee) of USD 6 per person (payable at the rental location). The return transport is only possible to the Vancouver airport. There is no transfer service from/to the Seattle. Please only use this location only for flights in connection to/from Vancouver.

All information and terms regarding the transportation, transportation hotels, and early pick up option are subject to change during the season.

Rental Locations

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The map data is supplied by an independent, third party. Therefore we cannot guarantee the maps accuracy.