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Road Bear RV Summer 2019

Motorhome Fleet overview for rentals starting between 01.04.2019 and 31.10.2019

Rental Company:

Standard-PLUS

  • 10 Million EUR Supplemental Liability Insurance
  • CDW/ VIP Liability Limitation
  • Reimbursement of the deductible
  • Local taxes on prepaid / included features and options
  • additional driver(s)
  • Introduction to the Motorhome
  • Transfer

Super-Inclusive-PLUS

Included in the Standard-PLUS package:

  •  
  • Unlimited Miles
  • Preparation Fee
  • Vehicle and Camping Equipment
  • Navigation System
Compare the Packages

C23 (21-23 ft)
Day
Night
sleeps: 4 ErwachsenerErwachsener Kind
Ideal for 2 Adults and 1 Child Bed sizing:
  • Double Bed: approx. 2,03 x 1,32 m
  • Dinette: approx. 1,62 x 1,04 m
  • Cabover Bed: approx. 2,20 x 1,16 m
Measurements:
  • Length: approx. 6,40 - 7,00 m
  • Width: approx 2,42 m
  • Exterior Height: approx. 3,65 m
  • Interior Height: approx. 2,03 m
Equipment:

Driver Cabin:, 2 Seats with Seat Belts, Air Conditioning, Heat, Radio/CD, USB-Hook up, Walk through between Driver Cab and Living Area, Living Area:, 2 Seats with Seat Belts, 1 Child seat tether anchor, Refrigerator and Freezer, Microwave, Sink, 2 Flame Gas Stove, Shower, WC, Air Conditioning, Heating, Awning, TV/DVD, Camping Table

Tank sizes:
  • Fuel Tank: 95 Liters
  • Fresh Water Tank: 143 Liters
  • Grey Water Tank: 106 Liters
  • Sewage Water Tank: 79 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
C24 (22-24 ft)
Day
Night
sleeps: 5 ErwachsenerErwachsener KindKind
Ideal for 2 Adults and 2 Children Bed sizing:
  • Double Bed: approx. 2,03 x 1,37 m
  • Dinette: approx. 1,77 x 1,06 m
  • Cabover Bed with safety net: approx. 2,43 x 1,39 m
Measurements:
  • Length: approx. 6,70 - 7,30 m
  • Width: approx 2,65 m
  • Exterior Height: approx. 3,65 m
  • Interior Height: approx. 2,05 m
Equipment:

Driver Cabin:, 2 Seats with seat belts, Air Conditioning/Heat, Radio/CD, USB Port, Walk through between Driver Cab and Living Area, Living Area:, 3 Seats with seat belts, 1 Child seat tether anchor, Refrigerator with Freezer, Microwave, Warm water sink, 2-Flame-Gas Stove, Shower, WC, Air Conditioning, Heating, Awning, TV/DVD, Camping table

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 151 Liters
  • Grey Water Tank: 106 Liters
  • Sewage Water Tank: 83 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
C27 SlideOut (25-27 ft)
Day
Night
sleeps: 6 ErwachsenerErwachsenerErwachsenerErwachsener Kind
Ideal for 4 Adults and 1 Child Bed sizing:
  • Double Bed: approx. 1,90 x 1,52 m
  • Cabover Bed: approx. 2,23 x 1,39 m
  • Dinette: approx. 1,72 x 1,06 m
  • Sofa Bed: approx. 1,57 x 0,63 m
Measurements:
  • Length: approx. 7,60 - 8,25 m
  • Width: approx 2,65 m
  • Exterior Height: approx. 3,65 m
  • Interior Height: approx. 2,05 m
Equipment:

Driver Cabin:, 2 Seats with seat belt, Air Conditioning/Heating, Radio/CD, USB Hook Up, Walk through between Driver Cab and Living Area, Living Area:, 4 Seats with seat belts, 1 Child seat tether anchor, Refridgerator with Freezer, Microwave, Warm water sink, 3-Flame-Gas Stove, Shower, WC, Air Conditioning, Heating, Awning, TV/DVD, Camping table

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 151 Liters
  • Grey Water Tank: 98 Liters
  • Sewage Water Tank: 98 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
C30 SlideOut (28-30 ft)
Day
Night
sleeps: 7 ErwachsenerErwachsenerErwachsenerErwachsener KindKind
Ideal for 4 Adults and 2 Children Bed sizing:
  • Double Bed: approx. 1,88 x 1,52 m
  • Cabover Bed: approx. 2,20 x 1,39 m
  • Dinette: approx. 1,72 x 1,06 m
  • Sofa Bed: approx. 1,60 x 1,01 m
Measurements:
  • Length: approx. 8,50 - 9,20 m
  • Width: approx 2,65 m
  • Exterior Height: approx. 3,65 m
  • Interior Height: approx. 2,05 m
Equipment:

Driver Cabin:, 2 seats with seat belt, Air Conditioning/Heating, Radio/CD, USB Hook Up, Walk through between Driver Cab and Living Area, Living Area:, 5 Seats with seat belts, 1 Child seat tether anchor, Refridgerator with Freezer, Microwave, 3-Flame-Gas Stove, Oven, Warm water sink, Shower, WC, Air Conditioning, Heating, Awning, TV/DVD, Camping table

Tank sizes:
  • Fuel Tank: 208 Liters
  • Fresh Water Tank: 151 Liters
  • Grey Water Tank: 83 Liters
  • Sewage Water Tank: 95 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.
A32 SlideOut (30-32 ft)
Day
Night
sleeps: 6 ErwachsenerErwachsenerErwachsenerErwachsener
Ideal for 4 Adults Bed sizing:
  • Double Bed: approx. 1,90 x 1,52 m
  • Lift Bed: approx. 1,85 x 1,21 m
  • Dinette: approx. 1,47 x 1,01 m
  • Sofa Bed: approx. 1,72 x 0,99 m
Measurements:
  • Length: approx. 9,20 - 9,80 m
  • Width: approx 2,65 m
  • Exterior Height: approx. 3,95 m
  • Interior Height: approx. 2,13 m
Equipment:

Driver Cabin:, 2 seats with seat belt, Air Conditioning/Heat, Radio/CD, USB Hook Up, Walk through between Driver Cab and Living Area, Living Area:, 4 Seats with seat belts, 1 Child seat tether anchor, Refridgerator with Freezer, Microwave, Warm water sink, 3-Flame-Gas Stove, Oven, Shower (Inside and Outside), WC, Air Conditioning, Heating, Awning, TV/DVD, Camping table

Tank sizes:
  • Fuel Tank: 302 Liters
  • Fresh Water Tank: 189 Liters
  • Grey Water Tank: 151 Liters
  • Sewage Water Tank: 151 Liters
Select Motorhome
Important: All pictures, videos, and floor plans of the motorhomes are examples. Actual vehicle models may vary. All tank sizes and vehicle sizes are given as approximate sizes.

The Road Bear RV Advantage

Lots of Specials to
choose from:

  • 10% Extended Booking Special
    discount on the base rate for rentals lasting 42 days or longer.
  • 5% Extended Booking Special
    discount on the base rate for rentals lasting 21 days or longer.
  • Navigation System Included
    When purchasing the optional Camping Equipment at the rental location (additional costs apply) you will receive a rental navigation system for free.

Road Bear RV Rental Locations

Location:
State: Adress: Airport Code:
Denver Colorado 7685 Dahlia Street, Commerce City, 80022
866-457-1100
DEN Details
Las Vegas Nevada 4730 Boulder Highway, Las Vegas, 89121
866-303-1057
LAS Details
Los Angeles California 28404 Roadside Drive, Agoura Hills, 91301
866-527-6876
LAX Details
New York / Newark New Jersey 42 State Route 36 E, Middletown, 07748
866-787-3682
EWR Details
Orlando Florida 3800 W Colonial Drive, Orlando, 32808
855-926-8727
MCO Details
San Francisco California 420 San Leandro Blvd, San Leandro, 94577
866-249-1119
SFO Details
Seattle Washington 1541 S 96th St, Seattle, 98108
855-732-1541
SEA Details

Packages of Road Bear RV

 Standard-PLUS
Super-Inclusive-PLUS
Unlimited Miles
Insurances
10 Million EUR Supplemental Liability Insurance
CDW/ VIP Liability Limitation
Reimbursement of the deductible *
Other Inclusions
Local taxes on prepaid / included features and options
additional driver(s)
Introduction to the Motorhome
Transfer **
Preparation Fee ***
Vehicle and Camping Equipment
Navigation System
  • * The deductible of USD 1,000 that must be paid at the rental location in case of a claim will be reimbursed by HanseMerkur Reiseversicherung AG upon your return home. Detailed information pertaining to this can be found in the rental terms and conditions - Insurance Coverage.
  • ** Detailed information pertaining to this can be found in the rental terms and conditions - Transfer and Transferhotels.
  • *** Information concerning the preparation fee can be found in the rental terms and conditions.

Road Bear RV Specials

10% Extended Booking Special

10% discount on the base rate for rentals lasting 42 days or longer.

5% Extended Booking Special

5% discount on the base rate for rentals lasting 21 days or longer.

Navigation System Included

When purchasing the optional Camping Equipment at the rental location (additional costs apply) you will receive a rental navigation system for free.


Road Bear RV One-Way Fee price list

Price in US-$

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DEN0350400400350400400
EWR3500700700200700700
LAS2007000200700300250
LAX2007002000700300150
MCO3502007007000700700
SEA3007004004007000400
SFO2007002502507003000

Road Bear RV Mileage Packages

(for rentals starting between: 01.04.2019 and 31.10.2019)

When renting a motorhome, it is important to know that the mileage driven is not necessarily part of the rental fee. If your rental does not include any mileage or you exceed the number of miles included in your package, the rental company will charge a per mile fee at drop off. Therefore we recommend that you roughly calculate the amount of miles you will need for your trip and choose your package accordingly. Below you will see the outline of the mileage inclusions in each feature package level and the cost of upgrading those inclusions within the feature package. Pre-Booking mileage packages is often cheaper than paying for miles at drop off.

Standard-PLUS

No Miles included

 

Optional Mileage Upgrade:

  • 500 Additional Miles for EUR 199 (has to be booked in advance, no refund on unused miles)

Super-Inclusive-PLUS

Unlimited Miles

Attention:
If you do not book a mileage package or go over the prepaid number of miles, the rental company will bill you at a rate of (currently) $0.45 per mile + tax. Please also note that you will not be reimbursed for any unused, prepaid mileage.

Rental period: 01.04.2019 to 31.03.2020

Price Calculation
The price calculation in each case is based on the different seasons. The pick-up and drop-off day are counted as one day, as long as 24 hours are not surpassed. Each night will be calculated with the applicable season price.
Cancellations
Cancelling a confirmed motorhome reservation results in a cancellation fee. All motorhome bookings are subject to the cancellation fees outlined in the terms and conditions found here: GTC


TRANSLATION OF THE TOUR OPERATORS CANCELLATION FEES:
Cancellation Fees are determined by the number of days prior to vehicle pick up that a cancellation is made.
30+ days before pick-up: 25%
29–22 days before pick-up: 30%
21–15 days before pick-up: 40%
14–10 days before pick-up: 60%
9-4 days before pick-up: 80%
3-0 days before pick-up: 85%

Cancellation after the pick-up date will be considered a "no-show" and be subject to a 100% cancellation fee
Not included in the Price
  • Diesel or gasoline, as also propane gas
  • One-way fees (except Oneway-Specials and the Winter-Special)
  • use of generator
  • Camping chairs, USD 9 per rental (when booking the Super-Inclusive-PLUS already included)
  • GPS, USD 70 per rental (with payment of the camping equipment on site or in the Super-Inclusive-PLUS Package at no extra charge)
  • Bike rack only (no bicycles are available for rental), USD 50
  • Sunpass Transponder at the Orlando station, USD 5 per day/maximum USD 50
  • WIFI, USD 40/70/120 duration 4 weeks (512MB/1,5GB/3GB Data)
  • New Jersey security fee, USD 5 per day (maximum USD 140) for vehicle pick-up in New York
  • Colorado road safety fee, USD 2 per day (maximum USD 90) for vehicle pick-up in Denver
  • Local taxes and fees for all amounts paid at the rental location
Additional Mile-Packages
There are no free miles included with the Standard-PLUS-Package. You can book additional free miles with your rental, which will be cheaper than paying for them at the rental location.

Additional mile-packages, at 500 free miles each, can be booked in advance with your rental. There are no refunds for unused miles. Any additional miles you drive, will have to be paid at the rental location at USD 0,45 per mile (plus local taxes & fees).
Preparation Fee
With the Standard-PLUS rate and rental pick up on a Tuesday, Wednesday, or Thursday the Preparation Fee in the amount of USD 180 or with pick up on Friday, Saturday, or Monday in the amount of USD 220, has to paid to the rental company at the time of vehicle pick up (for details and conditions see 5.1. Preparation Fees).
Camping Equipment
Optional and payable at the rental location: USD 70 per person (Convenience Kit). This fee is already included in the Super-Inclusive-PLUS package.
Local Taxes
For all amounts payable in USD at the rental counter, the following sales taxes will apply:

Denver 4,75%, Las Vegas 8,25%, Los Angeles 9,75%, New York 6,625%, San Francisco 10,00%, Seattle 10-18% and Orlando 6,50%.
Local taxes and fees are subject to change.
Insurance
The obligatory Liability Insurance is included in the daily rental price. The rental vehicles and Raod Bear RV are insured for accidents involving damage to third parties and/or their property for up to USD 1 million (without deductible).

However, the liability coverage for all registered drivers only provides the minimum coverage as set by law for each State (Statutory Limit).

An additional liability Insurance with a coverage of up to EUR 10 million is also included in the price, covering claim amounts that exceed the statutory limit amount. This eliminates the need to purchase additional insurance on location.

Collision Damage Waiver
A CDW / VIP comprehensive insurance by the rental company is included in our price to cover damages to the rental vehicle,.
This insurance limits the deductible to USD 1000, in case of the following events: Damages due to an accident (even if an under- or uninsured party is involved), theft, fire, vandalism, glas- and tire damage.



Excluded from any insurance coverage
NOT covered are damages caused due to:
  • gross negligence caused i.e due to disregard of the rental terms & conditions, driving under the influence of alcohol, drugs, or medication, driving on unauthorized roads/areas
  • driving of the vehicle by an unauthorized driver
  • damages caused due to incorrect fuel, wrongful use of clutch, gearshift and emergency brake
  • damages caused due to negligence, e.g. disregard of vehicle dimensions, load regulations, warning controls, neglecting to check the oil- and water levels, tire pressure, etc.
  • Damages to the vehicle interior


Deductible
The deductible has to be paid to the rental company, regardless of fault. The deductible will be charged separately for each claim/damage.
With the Standard-PLUS and the Super-Inclusive-PLUS packages, the deductible will be refunded by the HanseMerkur Reiseversicherung AG! This is also applicable up to the maximum amount of the deductible for the following damages:
  • Damages to glass
  • Damages to the undercarriage & roof extension
  • Damages to wheels (tires, rims)
  • Damages caused due to backing up the vehicle

Course of Action in Case of an Accident:
In case of damages these steps must be followed:
  • Immediate notification of the police and the creation of a police report if any third party is involved, or vandalism occurred
  • Immediate notification of the rental company
  • Creation of a signed damage report by the rental company upon return of the vehicle
  • Request of a final bill of the claims settlement (which might not be created until after your departure)
To receive reimbursement of your deductible, please send the following documents in their entirety to this address:

HanseMerkur Reiseversicherung Abt. RLK/Leistung
Siegfried-Wedells-Platz 1
20354 Hamburg
or by e-mail: reiseleistung@hansemerkur.de


You have to send in all documents in order to have your claim be processed.
  • Damage- and police report
  • Copy of the rental agreement
  • Proof of payment of the security deposit (payment receipt or credit card print-out showing the charge)
  • Final bill of the claims settlement
  • FTI reservation number and booking confirmation

Under the following circumstances the reimbursement of the deductible is not possible:
  • Damages caused due to disregard of the rental terms & conditions
  • Damages caused due to improper handling of the rental vehicle
  • Damages caused due to gross negligence or being under the influence of- or loss of consciousness due to the influence of alcohol/medications/drugs
  • If the vehicle key is lost or damaged
  • Damages to the vehicle interior
  • Damages to the awning
  • Damages to kitchen appliances, multi-purpose devices (audio-, video-, telecommunication devices including accessories)
  • Damages to the Navigation system and/or similar traffic guidance systems
  • Damages to exterior structures or tents
  • Personal belongings which have been damaged due to an accident-, were stolen from the rental vehicle-, or have gotten lost from the rental vehicle
  • Follow-up costs such as for hotel stays, telephone, or towing
  • Damages which have been excluded from the vehicle insurance by the rental company

There is no insurance coverage for driving in unauthorized areas, including, but not limited to, Mexico (land), as also the inner city areas of New York, Montreal, and Quebec (Canada)
Security Deposit
The deposit in the amount of the deductible USD 1.000 has to be rendered at the time of vehicle pick up.

The Deposit has to be rendered with a credit card (MasterCard, VISA, American Express, no Diners Club). The amount will only be authorized with your bank but not blocked. The Deposit amount will be released once the vehicle is returned in perfect condition. For rentals lasting 30 days or more, the deposit amount will be charged to the credit card of the main driver. Road Bear RV reserves the right to withhold/charge an additional or higher deposit amount during special events or occasions.


For rentals starting in Las Vegas, Los Angeles, San Francisco and Seattle from 19.08.18 - 27.08.18 or in New York from 16.09.18 - 05.10.18 the deposit amount is USD 1.500 and will be charged to the credit card.


The rental company reserves the right to charge the credit card with attendance of i.e. Coachella, Burning Man , Stagecoach, Further Future and NASCAR.


Please make sure that you have a high enough credit limit to cover the deposit amount! Vehicle pick up is not possible without a valid credit card.


All credit card charges are conducted in US-$. Differences in the refund amount due to fluctuations in the exchange rate are the responsibility of the renter and can not be reimbursed by the rental company or the tour operator.


The security deposit is payable per occurrence or incident. In case of further damages to the rental vehicle or property of a third party, a subsequent security deposit will be charged to you for the remaining rental days, in order to cover any deductible that may arise from any additional future accidents.
Further Notices
The renter is responsible for all fees, duties, fines, and penalties which are incurred due to the usage of the rental vehicle, unless they arise from the rental company's actions. If you incur monetary fines for speeding, parking tickets, and/or undisclosed accidents/damages to the rental vehicle, the rental company will charge these costs plus a fee of USD 100 to your credit card.

The insurances offered by the rental company do not include any carefree personal protection for bodily injuries and luggage; therefore it is strongly recommended that you purchase a travel accident, travel health, and baggage insurance.
Driver License
A valid, national driver license (in Germany class 3 i.e. EU-driver license class B) is required and sufficient. An international driving permit is recommended, but is only valid in conjunction with a valid national driver license and will not be accepted on its own.
Minimum Driving Age
Minimum: 21 years of age; the maximum driving age is 79 years of age.
Additional Drivers
Additional drivers can be registered at the rental location without extra charges. All persons, who will drive the rental vehicle, will have to be entered into the rental agreement.
Required Documents for Vehicle Pick-Up
In order to pick-up your vehicle, you will need a valid national driver license, your passport, a credit card, and the voucher from FTI.
Vehicle Occupancy
Please note the maximum number of people per vehicle, according to our specifications in the details of the vehicle fleet.
Minimum Rental Duration
7 day minimum (Exceptions possible), 14 day minimum with the Super-Inclusive-PLUS
Main Driver/Declaration of all Persons at Booking
Please specify the main driver and all additional passengers traveling with you at the time of booking. The main driver will have to be present at the time of pick-up. Also, please note the instructions for maximum occupancy in each vehicle description.
Duty of Care
The renter is prohibited to use the vehicle for:
  • Participation in any motorsport event or vehicle test drives
  • for the transport of flammable, toxic or otherwise dangerous substances
  • to commit crimes or use for illegal activities
  • re-rental or commercial passenger transport


The vehicle must be handled with care and should be properly locked. All terms and conditions as well as technical rules pertaining to vehicle usage shall be observed. The oil- and water level have to be monitored and the tire pressure has to be checked. The renter is obligated to make sure the vehicle is operating in roadworthy conditions.
Preparation Fee / Vehicle Equipment
A mandatory Preparation Fee in the amount of USD 180 per vehicle with pick up on Tuesday, Wednesday, or Thursday; or USD 220 per vehicle with pick up on Friday, Saturday, or Monday has to be paid at the rental location and includes:
- water hose, waste water hose
- toilet chemicals, 2 rolls of toilet paper
- rubber gloves
- transfers, for details see "Transfer"


The Preparation Fee is included in the Super-Inclusive-PLUS packet and the Winter-Special.
Camping Equipment
Bedspread, bedspread cover, bed sheet, pillow, pillow protectors, pillow case, large towel, towel, washcloth, kitchen towel. Differentiation from station to station are possible.

A fee of USD 70 per person will be charged at the rental counter for the camping- and personal equipment. Children up to 6 years of age are free of charge. This fee is already included in the Super-Inclusive-PLUS packet and the Winter-Special.
Child Safety Seats
Child Safety Seats for children up to 8 years of age, i.e. under 40 lbs (ca. 18 kg), are mandatory in the USA. Road Bear RV does not offer any child seats for rent. Please note that you will have to bring your own child seats or purchase a child seat at a local retail store! The parents or guardians are also responsible to provide a child seat or booster for the transfer to/from the rental location.
Extras
Additional equipment available for rent at the location (subject to availability), please register these items at the time of booking, payable at the location plus local taxes.

- Camping Chair: USD 9 per chair (included in the Super-Inclusive-PLUS packet)
- Bike Rack: USD 50 per rental (carries up to 4 bikes; bicycles are not available for rent)
- Navigation System/GPS: USD 70 per rental; when paying for the Camping Equipment at the location or with the Super-Inclusive-PLUS packet, the Navigation System will be included free of charge
- Sunpass Transponder (in Orlando): USD 5 per day, max. USD 50 per rental
- WLAN-Hotspot: USD 10 per day, max. USD 150 per rental (incl. unlimited data); up to 5 WLAN-enabled devices can be connected
- Generator: USD 3 per usage hour


Camping tables are part of the standard motorhome equipment by Road Bear RV.
Driving Restrictions
Generally not allowed are:
  • Driving on gravel, forest, and other non-public roads
  • Driving into Manhattan (New York City), as well as Montreal and Quebec Qity (Canada)
  • Driving into Mexico
Driving into Death Valley between 15. June and 15. September is prohibited. There will be no insurance coverage!

You are allowed to drive into Canada, but you will have to return the vehicle to the booked drop-off location in the USA.

The following restrictions are in effect for driving in Northern Canada and in Alaska:
Driving on the following public/numbered roads is only allowed with advanced request at the time of booking: e.g. Taylor Hwy. No. 5, Top of the World Hwy. No. 9 from Tok to Dawson City.
One-way Rentals
One-way rentals (= pick-up at location "A" and drop-off at location "B") between Canada and the USA are not possible. One-way rentals within the USA are possible with advanced request/booking for an additional fee. These fees are payable at the time of pick-up at the rental location (see One-way fee chart).
Winter Notices
Please note that the renter is responsible to the full extend for all damages caused to the vehicle due to under-cooling, frost, or freezing of tanks, warm water tank, and pipes. These costs are not covered by any insurance. Should temperatures below the freezing point be expected, all pipes, water and chemical tanks will have to be emptied. If freezing temperatures are expected, the rental company will already "winterize" the vehicle before your departure, to prevent freezing of pipes and tanks, by emptying them. "Winterized" means that all water is drained from tanks and no more water is allowed to be added to the fresh-water tank as also no water hook-ups are allowed to be used. There is NO more water available in the vehicle. The renter will have to use water from bought water bottles at his/her own cost for e.g. drinking water. Sinks, showers and toilets cannot be used anymore; the toilet, however, can partially be used as long as it is flushed with a windshield antifreeze. In the case of a deep freeze, even this is not possible anymore and public bathrooms will have to be used. It is the sole responsibility of the renter to "winterize" the vehicle i.g. return the vehicle in "winterized" condition, in the event that the vehicle was not "winterized" when picked-up due to a warmer climate or if the "winterization" was reversed during the trip. In case of violation of this rule, regardless of the prevailing weather conditions at the time of return, a fee will be charged to the renter. Please bear in mind when planning your route, that in some areas camping sites close during the winter and some roads, especially in the mountains, could be impassable due to poor weather conditions.
Rental Locations
Los Angeles, San Francisco, Denver, New York/Newark, Orlando, Seattle, and Las Vegas
Hours of Operation
Monday to Friday: 08:00 - 17:00

Saturday: 08:00 - 13:00

Sunday: Closed

Holiday Closings: 27.05., 04.07., 02.09., 28.11., 25.12.19, 01.01., 17.02.20

The location in Denver is closed from 03.12.19 – 23.02.20.
Vehicle Pick-up
You can pick-up your vehicle at your booked location between 12:30 - 16:00. Saturdays only between 12:00 - 13:00 (after reconfirm).
Pick-up on the day of your arrival is not permitted!

The general rule is that you have to spend the first night in the USA in a hotel, because the pick-up of your rental vehicle on your arrival day is not allowed, due to insurance policies.

Vehicle Drop-Off
You will have to drop-off your vehicle at the booked Road Bear RV rental location between 08:00 and 10:30. At the time of drop-off, the vehicles will have to be clean on the inside and the waste-water tanks will have to be emptied, otherwise a fee will be charged. Fuel and propane gas tanks will have to be filled to their original level; some rental locations will charge a separate security deposit for this purpose and others might offer, for a small fee, that the fuel and propane gas tanks can be empty at vehicle drop-off. If the vehicle is returned with damages, the renter will be charged fees accordingly by the rental company.

If the rental vehicle is returned late, Road Bear RV will charge a late-fee of USD 300,- in addition to the daily rental price and the transfer to the airport will be void without reimbursement.
Transfer and Transfer Hotels
The transfers are conducted once a day and are included in the rental price under the following conditions:

- all transfers have to be registered in advance and the transfer hotel has to be forwarded to the rental company at least 3 days prior to vehicle pick up.
- For vehicle pick-up, the rental company offers the transfer from the airport or a designated airport hotel (please see the following exceptions).
- The shuttle for the return transfer back to the hotel or airport leaves the rental location at 11:00h. No transfer is possible after this time. The return process has to be completed before 11:00h or the transfer will not be possible.

Transfer exeptions:

- Los Angeles: No transfer from the airport, downtown, or other city districts
- Las Vegas: No transfer from/to downtown Las Vegas
- New York: No transfer from/to the JFK and La Guardia airport
- Orlando: Not transfer from the airport, Disney World, Universal Studios, and downtown Orlando
- Seattle: No transfer from the airport

Notice for customers travelling with small children: You have to bring your own child safety seat for the transfer to/from the rental location. The rental company does not supply child safety seats/booster seats.

Luggage transfer: The allowed amount of luggage follows the terms & conditions of many airlines. Allowed are one suitcase of 23kg plus 2 carry-on bags per person. Since the transfer vehicles have limited loading space, please do not exceed the given luggage restrictions; otherwise an additional fee will be charged.

Earlier transfers and earlier vehicle pick-up, i.e. later vehicle return and later transfers are not possible.
Model Guarantee – Vehicle Type
Road Bear RV's policy is to provide you with the model reserved. In some instances, circumstances may require an upgrade to a larger sized motor-home to accommodate an immediate departure. The upgrade will be provided at no charge to you and with no further liability to Road Bear RV. Any costs incurred due to the operation of a larger vehicle, e.g. increased fuel consumption or ferry rides, are the responsibility of the renter. This does not entitle the renter to withdraw from the booking and also does not grant the right for compensation. Even though all vehicles are equipped in a comparable manner, slight differences among vehicles can occur. All measurements and sizing specifications are approximate values and are based on the information provided to us from the rental company; all information is subject to change.
Final Cleaning
The vehicle has to be returned with a clean interior, the vehicle equipment has to be cleaned. The exterior of the vehicle has to be cleaned only if it is extremely dirty and damages would not be visible. The rental company reserved the right to charge a cleaning fee for vehicles that are returned with a dirty interior. Toilets and waste water tanks will have to be emptied and fuel & propane tanks will have to be filled, otherwise a fee will be charged.
Repairs – Breakdown Assistance
In case of accidents, problems, glitches or technical difficulties (even a flat tire!) you are required to immediately notify the rental company (they will provide you with more information and a toll free hotline phone number at the time of pick-up). Contracted repair locations are made available to you nationwide. Besides contacting the rental company, the renter is also responsible to notify the police immediately in case of an accident. No third party claims may be recognized. The police report will have to indicate the names and addresses of all parties involved, including any possible witnesses, and the license plate numbers of all vehicles affected. The renter has to present a detailed written report to Road Bear RV even if the damage is only minimal.

IMPORTANT: If the renter omits the immediate notification (within 24 hours) and the rental company does not have the opportunity to take any remedial action, the right to possible reimbursement will terminate. If accidents are not reported (see above), the insurance coverage will expire.

Small repairs and necessary expenditures up to USD 50 can be done without the rental company's permission and will be reimbursed once the vehicle is returned. Repairs and expenditures above USD 50 will have to be approved in advance by the rental company (otherwise no reimbursement is possible). All repairs are generally refundable only against receipts - the ground rule is: Without a receipt, no refund!

Should the rental vehicle become inoperative for more than 12 hours, due to a breakdown and subsequent necessary repairs, through no fault of the renter (mechanical breakdown*, no accident) - Road Bear RV will reimburse the renter only for the unused daily rental rates (or a proportion thereof), not for any other costs. If the VIP-insurance was purchased with the rental, Road Bear RV will also reimburse costs of USD 25 per person for food and shelter and USD 50 per group for transport; maximum USD 1.500.

*Mechanical breakdown - damages that will not be eligible for reimbursement are: Problems with the radio/cassette player/CD, TV, DVD player, microwave, A/C, fridge, all appliances such as stove, grill, etc., water pump, shower and toilets, generator, awning, slide-out, automated stairs, cruise control, and GPS.
Pets
Pets are not allowed in the rental vehicle.
Smoking
All motorhomes are non-smoking vehicles. Road Bear RV will charge a fee of USD 250 in addition to the cleaning fee, in case this prohibition is disregarded.
Toll Fees
The rental company offers different solutions for the electronically recorded toll sections of the Homestead Extension of the Florida Turnpike. One solution is the rental of the so called Sun Pass Transponder through which the fees will be billed. Another option is to register for the "Toll-By-Plate" program. Cameras will take pictures of the license plate when the camper passes a toll station. The bill will then be sent to the respective rental company. The rental company pays the bill and bills the amount to the renter's credit card on file plus a processing fee of up to USD 100. If the bill is addressed directly to you then you have to pay this bill as instructed.
If you do not agree to these procedures, it will be your responsibility to find a different solution for the toll payment.
Please visit the following website for more information about the Sun Pass:
https://www.sunpass.com
Ferry Bookings
We suggest that you book any ferry rides well in advance and always for a 30ft. vehicle, in case you will be provided with a bigger vehicle than you reserved. We will be happy to place reservations for the Inside Passage on board the BC Ferries or the Alaska Marine Highway for you.
Important Notice
All provisions listed have been compiled in good faith for your information. This is an excerpt of the provisions provided by the rental company and further terms & regulations will become part of the rental agreement between you and the rental company. You will receive a comprehensive version of the rental terms & conditions of the rental company at the time of pick-up. We cannot take responsibility for any variances from this text to the latest updated version of the rental company’s rental terms & conditions.
Your Tour Operator
FTI Touristik GmbH, Landsberger Str. 88, 80339 München GTC

5 Simple Steps to Booking a Motorhome

1. Select a Motorhome Rental Company Pfeil

There are four major motorhome rental providers in the United States. You have the choice between Cruise America, El Monte RV, Road Bear, and Britz. These are all well established, renowned business with many years of experience in the motorhome rental industry.

2. Select your Travel Season Pfeil

The various packages and rates offered by the rental car company are divided into two rental seasons – Summer and Winter. In order to best research the motorhome possibilities, you need to select in which timeframe you would like to travel. Hint: There are several Early-Bird discounts! This means that the earlier you book, the better the specials (and availability).

3. Choosing your MotorhomePfeil

After you have decided on a rental company and travel season, it is time to select a vehicle. Choosing the right motorhome size is the most important part of a motorhome vacation! Remember that everyone needs their space. Packing the maximum number of people into a motorhome may spoil your dream vacation. We always recommend choosing a motorhome that sleeps more people than you are traveling with!

4. Choosing your Pick-Up and Drop-Off LocationsPfeil

When selecting your pick-up and drop-off locations it is always beneficial when they are the same. This increases the chances that the rental company will be able to confirm your reservation request and in addition they do not cary any extra fees.

Should you choose a pick-up and drop-off location that are not the same, please be aware that there will be an additional fee to be paid at the rental location known as a one-way fee. The further the locations are apart, the more costly this one-way fee becomes.

5. Choosing a Special Pfeil

Most rental companies offer special packages or discounts for certain rentals. Some of these include discounts for extended rentals of 21 days or more, others simply offer free extras like vehicle kits or navigational systems. Here its important too to book early, in order to save more!

Booking and Consulting Hotline

Buchungs- und Beratungshotline

Monday-Friday

10:00 to 19:00 CET

Saturday

10:00 to 14:00 CET

Flagge DE +49 - (0)30 - 707 93 40

Flagge CH +41 - (0)325 - 12 70 06

Flagge AT +43 - (0)720 - 51 59 75

Transfer and Transferhotels Road Bear RV

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Valid for rentals starting between : 01.04.2019 and 31.10.2019

The transfers are included in the rental price under the following conditions:

For your rental pick up Monday – Friday, 12:30 to 16:00, Saturday only by appointment (approximately 12:00 until 13:00), Road Bear RV offers the transfer service from the hotels listed below. Please note that a transfer from the airport is not possible.

After the return process is complete, between the hours of 08:00 and 10:30, Road Bear RV offers the return transfer to the transfer hotel or airport (for returns in New York, transfer to Newark airport only). The transfer shuttle leaves at 11:00. Transfers are not possible after this time.

Las Vegas:
  • Best Western Mardi Gras Hotel3500 Paradise Rd. Main Entrance
  • Circus Circus Hotel, Casino2880 Las Vegas Blvd. S. Back Entrance
  • Excalibur Hotel & Casino 3850 Las Vegas Blvd. S. Rotunda Entrance
  • Hilton Las Vegas3000 Paradise Rd. Main Entrance
  • Luxor Hotel & Casino3900 Las Vegas Blvd. S. North Entrance
  • MGM Grand Hotel & Casino3799 Las Vegas Blvd. S. Main Entrance 1st Island
  • Paris Las Vegas3655 Las Vegas Blvd. S. Main Entrance
  • Stratosphere Tower Hotel2000 Las Vegas Blvd. S. Main Entrance
  • Tuscany Suites255 E. Flamingo Rd. Main Entrance
  • The Venetian Resort Hotel 3355 Las Vegas Blvd. S. Main Entrance
San Francisco:
  • Best Western Grosvenor380 South Airport Blvd., CA 94080
  • Best Western El Rancho1100 El Camino Real, Millbrae, CA 94030
  • City Garden Hotel245 South Airport Blvd, CA 94080
  • Doubletree Hotel835 Airport Boulevard, Burlingame, CA 94010
  • Embassy Suites150 Anza Boulevard, Burlingame, CA 94010
  • Holiday Inn Express San Francisco South12050 Old Bayshore Hwy, Burlingame, CA 94010
  • Holiday Inn Express SFO AP North373 South Airport Blvd, CA 94080
  • Holiday Inn SFO Airport North275 South Airport Blvd, CA 9408
  • Marriott San Francisco Airport1800 Old Bayshore Hwy, Burlingame, CA 94010
  • Red Roof Inn777 Airport Boulevard, Burlingame, CA 94010
  • Travelodge SFO Airport North326 South Airport Blvd, CA 94080
  • transfer from/to BART Train Station "San Leandro" is possible
Los Angeles:
  • Best Western Suites Hotel5005 West Century Blvd, CA 90304
  • Comfort Inn4922 West Century Blvd, CA 90304
  • Courtyard by Marriott6161 West Century Blvd, CA 90045
  • Crowne Plaza5985 Century Blvd, CA 90045
  • Four Points Sheraton9750 Airport Blvd, CA 90045
  • Hilton5711 West Century Blvd, CA 90045
  • Holiday Inn9901 La Cienega Blvd, CA 90045
  • La Quinta5249 West Century Blvd, CA 90045
  • Marriott5855 West Century Blvd, CA 90045
  • Motel 65101 West Century Blvd, Inglewood, CA 90304
  • The Concourse6225 West Century Blvd, CA 90045
  • Renaissance9620 Airport Blvd, CA 90045
  • Sheraton Gateway6101 West Century Blvd, CA 90045
  • Travelodge5547 West Century Blvd, CA 90045
  • Westin5400 West Century Blvd, CA 90045
Orlando:
  • Country Inn & Suites5440 Forbes Place, Orlando, FL, 32812
  • Double Tree by Hilton5555 Hazeltine National Drive, Orlando, FL, 32812
  • Embassy Suites5835 T G Lee Blvd., Orlando, FL 32822
  • Fairfield Inn7100 Augusta National Drive, Orlando, FL, 32822
  • Hampton Inn5767 T G Lee Blvd, Orlando, FL 32822
  • Hilton Garden Inn7300 Augusta National Drive, Orlando, FL 32812
  • Holiday Inn5750 T G Lee Blvd, Orlando, FL 32822
  • Hyatt Place5435 Forbes Place, Orlando FL, 32822
  • La Quinta Inn7160 North Frontage Road, Orlando, FL 32812
  • Marriott7500 Augusta National Drive, Orlando, FL 32812
  • Ramada Inn & Suites7500 Augusta National Drive, Orlando, FL, 32812
  • Renaissance5445 Forbes Place, Orlando, FL, 32812
  • Sheraton Suites7550 Augusta National Drive, Orlando, FL 32812
  • No transfer is offered from/to Disney World, Universal Studios and Downtown
Denver:
  • La Quinta Inn6801 Tower Rd., Denver, CO 80249-6327
  • Fairfield Inn6851 Tower Rd., Denver, CO 80249
  • Quality Inn & Suites6890 Tower Rd., Denver, CO 80249
  • Staybridge Suites6951 Tower Rd., Denver, CO 80249
  • Springhill Suites18350 E.68th Ave., Denver, CO 80249
  • Holiday Inn/ Crown Plaza15500 E. 40th Ave., Denver, CO 80239
  • Hyatt Place16250 E. 40th Ave., Aurora, CO 80011
  • Sleep Inn15900 E. 40th Ave., Aurora, CO 80011
  • Double Tree3203 Quebec St., Denver, CO 80207
  • Radisson Plaza3333 Quebec St., Denver, CO 80207
  • Renaissance Hotel3801 Quebec St., Denver, CO 80207
Newark:
  • Country Inn & Suites100 Gilmcher Realty Way, Elizabeth, NJ 07201
  • Fairfield Inn & Suites618 Routes 1 & 9 South, Newark, NJ 07114
  • Sheraton International Hotel128 Frontage Road, Newark, NJ 07114
  • Newark Airport Hilton1170 Spring Street, Elizabeth, NJ 07201
  • Best Western Newark AP West101 International Way, Newark, NJ 07114
  • Newark Airport Hotel1000 Spring Street, Elizabeth, NJ 07201
  • Newark Airport MarriottNewark Airport, Newark, NJ 07114
  • Four Points Sheraton901 Spring Street, Elizabeth, NJ 07201
  • Econolodge853 Spring Street, Elizabeth, NJ 07201
  • Howard Johnson Hotel20 Frontage Road, Newark, NJ 07114
  • No transfer is offered from/to JFK and La Guardia Aiport
Seattle:
  • from airport hotels, back to airport or to hotel at the int’l airport e. g. Coast Gateway Hotel (SEA401)

Luggage transfer:

The allowed amount of luggage follows the terms & conditions of many airlines. Allowed are one suitcase of 23kg plus 2 carry-on bags per person. Since the transfer vehicles have limited loading space, please do not exceed the given luggage restrictions; otherwise an additional fee will be charged.

It is very important that you indicate the location at which you wish to be picked up at the time of booking.

All information and terms regarding the transportation, transportation hotels, and early pick up option are subject to change during the season.

Rental Locations

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The map data is supplied by an independent, third party. Therefore we cannot guarantee the maps accuracy.